Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Average customer rating
4.1
(831 Reviews)
Rating breakdown 831 reviews
5 Stars
541
4 Stars
97
3 Stars
41
2 Stars
55
1 Star
97
80%of customers recommend this product.
(
549 out of
689)
Customer Reviews for GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Customer Rating
5
Great ice maker
on March 4, 2023
Posted by: Nugget cruncher
We have had a few ice makers. This one comes with a higher price tag but it does a great job!! Nugget ice is the best!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing ice maker!
on March 3, 2023
Posted by: JesH11
Absolutely love the nugget ice maker. Excellent ice shape and crunch, produces ice quickly, looks high end and doesn’t take up a lot of space!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing ice!
on March 3, 2023
Posted by: Btyler08
from Alabama
The ice is great and the machine was easy to use. Was able to have ice shortly after opening the box.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
This really is the good ice!
on March 3, 2023
Posted by: Cyn_n_TN
from Maryville, TN
I am loving our Opal ice-maker. It felt like a huge splurge since our refrigerator has an ice-maker, but I like the pellet ice so much better than large half-moon cubes our refrigerator makes! It makes me happy every time I get a scoop. Set up was quick and easy and I was pleasantly surprised by how fast it started making ice. Ours came with the side tank, but for a three-person household, Opal easily keeps up with our ice consumption and water refills are quick and easy, so I'd rather have those 4 inches of counter space than the tank. I might use it if we were entertaining and expecting greater than usual ice usage. Opal is a little noisier that I expected, but not bad at all.
I am very pleased with this purchase!
I am very pleased with this purchase!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
FRUSTRATED WILL NOT MAKE ICE
on March 3, 2023
Posted by: 2ND ICE MACHINE 2023
from OKLAHOMA CITY, OK
I HAD AN OPAL ICE MACHINE FOR ABOUT 3 YEARS AND LOVED IT. WHEN IT STOPPED WORKING I BOUGHT THIS MACHINE. THE FIRST 2 DAYS IT FILLED UP WITH ICE ABOUT 2/3RDS FULL. THEN IT STOPPED MAKING ICE, RANDOMLY IT WILL MAKE ENOUGH ICE TO FILL A GLASS 1/2 FULL. AND AT NIGHT IT WILL MAKE A VERY LOUD GRINDING NOISE. I'M VERY DISAPPOINTED WITH THIS NEW MACHINE. I MISS MY ICE!!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna@GEA, GE_Appliances, March 6, 2023
Hello- We appreciate you taking the time to send us your review. We are sorry to hear your unit isnt working properly. We understand how dissapointing that is. If you are having any concerns about your opal icemaker working properly you can contact our Opal support at 866-907-6718. We are confident they will be able to help. Let us know if you need anything else. Take care! Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Ice is great, the machine is a bit loud
on March 3, 2023
Posted by: medicine_man
from Atlanta
The ice is made quickly and with no taste other than the water. However, while the machine is making ice, the noise level is greater than I would like.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
RIP Opal
on March 3, 2023
Posted by: RIP Opal
from Chappell Hill, TX
Ordered our Opal in October, 2022. Set her up and she made THE BEST ICE - until February 2023. Despite regular cleaning Opal only lasted 4 months. Pretty disappointing for the price.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 7, 2023
Oh no!
We're so very sorry that your Opal stopped working and we certainly understand why you would feel so disappointed. We apologize about this experience.
If the ice machine fails due to a defect in materials or workmanship, during the limited one-year warranty, GE Appliances will either replace your product with a new or remanufactured product, or refund the purchase price of the product at GE Appliances sole discretion.
Please contact myopalservice.com, or you can also contact 1-866-907-6718, M-F 8-8 EST.
Thank you for taking the time to post this review. We're always here when you need us. Have a wonderful day. - Tierra@GEA
We're so very sorry that your Opal stopped working and we certainly understand why you would feel so disappointed. We apologize about this experience.
If the ice machine fails due to a defect in materials or workmanship, during the limited one-year warranty, GE Appliances will either replace your product with a new or remanufactured product, or refund the purchase price of the product at GE Appliances sole discretion.
Please contact myopalservice.com, or you can also contact 1-866-907-6718, M-F 8-8 EST.
Thank you for taking the time to post this review. We're always here when you need us. Have a wonderful day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of ice
on March 3, 2023
Posted by: Ericnie
from Virginia Beach, Virginia
Makes more ice than we can use and we love our ice. Easy to clean and use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com