Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Average customer rating
4.1
(831 Reviews)
Rating breakdown 831 reviews
5 Stars
541
4 Stars
97
3 Stars
41
2 Stars
55
1 Star
97
80%of customers recommend this product.
(
549 out of
689)
Customer Reviews for GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Customer Rating
5
Great ice maker
on March 19, 2023
Posted by: Sfimp
from Pooler, GA
Ice maker works great! Love it! Runs quiet! Makes the best ice!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use.
on March 18, 2023
Posted by: Grumpy Gorgeous
from Catlettsburg
Great product, makes great ice nuggets, easy to use, wish I would have bought one sooner
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Love the Ice
on March 17, 2023
Posted by: Brayl
from North Texas
I love the Ice from this machine but the light ring is difficult to tell the different settings. I know it has multiple light settings but the button and determining if the light ring is pulsing or spinning. It also has to be cleaned often or it will stop making ice, which is a hassle.
I would recommend this to a friend!
Features
1
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 20, 2023
Hi - We appreciate the honest feedback.
Thank you so much for taking the time to post this review. We're so glad to know that you love the ice. It means alot. We're also sorry that you find the light ring to be a hassle. This is good input and will be taken into consideration for our consumers needs.
Please feel free to reach out at any time. We sincerely appreciate you choosing us.
Have a wonderful day. - Tierra@GEA
Thank you so much for taking the time to post this review. We're so glad to know that you love the ice. It means alot. We're also sorry that you find the light ring to be a hassle. This is good input and will be taken into consideration for our consumers needs.
Please feel free to reach out at any time. We sincerely appreciate you choosing us.
Have a wonderful day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Replaced within month
on March 16, 2023
Posted by: Donotbuyone
from Spring TX
Had to replace ice maker within the first two weeks of getting ice maker because it didn’t work from the first day. That replacement last two months before we started having problems. Cleaned it good worked finest for about a month still having problems that it’s not working now. Spent a lot money on it to be a counter weight now.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 16, 2023
Hello,
We’re so sorry to hear that you’ve had so many issues with your Opal and have had to have it replaced once already, only for it to fail again. We know this is incredibly frustrating and is not the experience we want or expect from our products. The best thing to do in this situation is to reach out directly to the Opal support team. They can be reached by phone at 1-866-907-6718, Monday-Friday 8a-8p EST. Alternatively, you can fill out the form at the site linked below and someone will reach out to you.
https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc
Thank you for taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re so sorry to hear that you’ve had so many issues with your Opal and have had to have it replaced once already, only for it to fail again. We know this is incredibly frustrating and is not the experience we want or expect from our products. The best thing to do in this situation is to reach out directly to the Opal support team. They can be reached by phone at 1-866-907-6718, Monday-Friday 8a-8p EST. Alternatively, you can fill out the form at the site linked below and someone will reach out to you.
https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc
Thank you for taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nugget ice machine!
on March 15, 2023
Posted by: Ice50
Absolutely obsessed with my nugget ice machine. I use it every single day! Made my mom want to buy one!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great machine
on March 13, 2023
Posted by: cwcanady
from Eastern NC
Great machine. Makes ice in about 20 minutes. Pellet ice is great! Only reason for 4 star rating ice maker is a bit noisy. Probably best to use this as a secondary ice maker for a party or have in a bar maybe away from a main kitchen or sitting area. Still highly recommend.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 24, 2023
Hello there,
We’re so glad that you’ve been enjoying your outstanding Opal and the delicious nugget ice that it produces, but we’re sorry to hear that the unit has been louder than you expected; we know a noisy appliance can be frustrating. We take your feedback seriously and will work to improve noise levels on future Opals. We truly appreciate you taking the time to leave us your feedback and please feel free to reach out with anything you may need. Have a great day! -MichaelB@GEA
We’re so glad that you’ve been enjoying your outstanding Opal and the delicious nugget ice that it produces, but we’re sorry to hear that the unit has been louder than you expected; we know a noisy appliance can be frustrating. We take your feedback seriously and will work to improve noise levels on future Opals. We truly appreciate you taking the time to leave us your feedback and please feel free to reach out with anything you may need. Have a great day! -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Best ice maker ever and I have tried several!
on March 12, 2023
Posted by: Llmimi
from Spokane, WA
Love this ice maker and the beautiful little cubes it makes very fast!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works Great
on March 11, 2023
Posted by: SarahP MT
from Montana
Love the ice it produces. It is perfect for someone who like to chew on ice. Soft ice but still solid and lasts in an insulated container for well over a day. It is also nice that as the ice that melt it recycles the water into new ice. So I haven't had to worry about it turning into a big chunk of ice.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com