Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Average customer rating
4.1
(831 Reviews)
Rating breakdown 831 reviews
5 Stars
541
4 Stars
97
3 Stars
41
2 Stars
55
1 Star
97
80%of customers recommend this product.
(
549 out of
689)
Customer Reviews for GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Customer Rating
5
It’s an icy workhorse!
on June 21, 2023
Posted by: nvscreation
from Naperville, IL
Best non-necessity purchase we have made! Love the size & shape of the ice and the rate at which it is made. It is easy to clean but does take a little time to run all the cycles.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Grinding noise
on June 19, 2023
Posted by: Csheffie
from Dayton,Tx
Machine started making a grinding noise just after two weeks of using.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 20, 2023
Hello,
We're so very sorry that your new Opal is making a grinding noise. We certainly understand how disruptive something like this can be and we want to help. Please take advantage of your warranty and contact Opal Support at myopalservice.com or call 866-907-6718, Monday through Friday, 8:00 AM to 8:00 PM, EST.
Thank you so much for taking the time to post this review. Best regards. - Tierra@GEA
We're so very sorry that your new Opal is making a grinding noise. We certainly understand how disruptive something like this can be and we want to help. Please take advantage of your warranty and contact Opal Support at myopalservice.com or call 866-907-6718, Monday through Friday, 8:00 AM to 8:00 PM, EST.
Thank you so much for taking the time to post this review. Best regards. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
I love everything about this ice maker!
on June 13, 2023
Posted by: SCGStrap
from Lyman, SC
I've had this machine for a couple of weeks now, and I love it! It makes the perfect nugget ice. I like that it recirculates the melted ice, and the side tank is nice because you don't have to refill the reservoir as often.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on June 13, 2023
Posted by: Gadget3057
from Brentwood TN
It's a workhorse. Love the product and would recommend to anyone.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 22, 2023
Hello!
We're glad to know that you love your new Opal! Thank you so much for taking the time to post this review and for the recommendation. It means a lot! We're pretty fond of this unit as well. And thanks to a smart, automatic ice maker that refills when your ice is running low, you'll always have fresh ice on hand!
We appreciate you sharing. Enjoy! - Tierra@GEA
We're glad to know that you love your new Opal! Thank you so much for taking the time to post this review and for the recommendation. It means a lot! We're pretty fond of this unit as well. And thanks to a smart, automatic ice maker that refills when your ice is running low, you'll always have fresh ice on hand!
We appreciate you sharing. Enjoy! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Buyer Beware
on June 12, 2023
Posted by: Jeanie D
from Dexter, GA
Purchased new on 4/20. Won’t make ice anymore. After 30 days will be replaced with refurbished one. Don’t buy an Opal.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 13, 2023
Hi,
We're sorry to hear your Opal isn't making ice. Having to replace your ice maker after a few months can be very concerning, and we understand your frustration. If you have any questions about the replacement process, please contact myopalservice.com or call 1-866-907-6718. Your experience with our appliances is important, and we're committed to getting you the help you need. Thank you.
-Sylvia@GEA
We're sorry to hear your Opal isn't making ice. Having to replace your ice maker after a few months can be very concerning, and we understand your frustration. If you have any questions about the replacement process, please contact myopalservice.com or call 1-866-907-6718. Your experience with our appliances is important, and we're committed to getting you the help you need. Thank you.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
The best!
on June 8, 2023
Posted by: darrenswunlv
from Smithfield Utah
This ice is amazing! It is for my dental office and my staff love having good ice for their drinks!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love my opal!
on June 6, 2023
Posted by: Kuntrymom25
from Alabama
This is my second one. I live it just wished they lasted longer than 2 years!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Simple, Effective, Good Price, and Tasty Ice!
on June 6, 2023
Posted by: GregHouse
from Alabama
This is a wonderful little device that produces yummy ice. Price point is good. Make sure you get the extended warranty on this puppy because it's not *if* this device fails, but *when*. Make sure you keep it descaled or the water lines will get clogged and it'll stop working. This particular ice maker has a UV light that kills pathogens in a reservoir, then flows to the auger that is cooled by the evaporator for freezing. Very cool piece of engineering.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
5
Written by a customer while visiting geappliances.com