Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Average customer rating
4.1
(831 Reviews)
Rating breakdown 831 reviews
5 Stars
541
4 Stars
97
3 Stars
41
2 Stars
55
1 Star
97
80%of customers recommend this product.
(
549 out of
689)
Customer Reviews for GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Customer Rating
5
So far so good
on July 29, 2023
Posted by: Jd2337
So far like the look and shape. Package was intact. We love opal ice.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Great until it wasn’t!
on July 28, 2023
Posted by: Daniel14
from Ventura County, CA
LOVED this until it stopped working after 2 years!! Not sure what the problem is and can’t find anyone who works on appliances this small. Such a bummer!
I would recommend this to a friend!
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy MichaelBatGEA, GEAppliances, July 31, 2023
Hello,
We’re so sorry to hear that your Opal stopped working unexpectedly. We know how great it is having easy access to delicious nugget ice, and we understand it’s incredibly annoying to have your icemaker fail out of nowhere. This is not something we want or expect from our products. The best thing to do in this situation is to reach out directly to the Opal support team. They can be reached by phone at 1-866-907-6718, or you can fill out the form at the site linked below and someone will reach out to you directly.
https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc
Thank you for taking the time to leave us your review, and please know we’re here should you need further assistance. -MichaelB@GEA
We’re so sorry to hear that your Opal stopped working unexpectedly. We know how great it is having easy access to delicious nugget ice, and we understand it’s incredibly annoying to have your icemaker fail out of nowhere. This is not something we want or expect from our products. The best thing to do in this situation is to reach out directly to the Opal support team. They can be reached by phone at 1-866-907-6718, or you can fill out the form at the site linked below and someone will reach out to you directly.
https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc
Thank you for taking the time to leave us your review, and please know we’re here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love all this nugget ice!!
on July 28, 2023
Posted by: MzDH
from Heath, TX
We love this little guy!!!! Nugget ice is the best kind and this unit spits it out in record time. Got this for our 2nd home as we already have an Opal 2 at home!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Ice!!!
on July 27, 2023
Posted by: ShadowSurf
from La Quinta, Ca
Awesome ice! Runs perfect excellent buy recommend!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great ice
on July 26, 2023
Posted by: 50Bruce
from Tyler Tx
Love the ice it makes. It’s great during the summer months and it makes a lot of ice.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Ice maker is Awsome!!
on July 23, 2023
Posted by: Helenfehr
from Casa Grande,AZ
So far it’s really good.. just got it yesterday and I love little pieces of ice!!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 28, 2023
Hello there,
We're so glad to know that you your opal is working well for you. Thank you for taking the time to post this review! We're fond of this unit as well. Especially since you'll never run out since it produces one pound of fresh ice per hour and has a large-capacity bin that holds up to 3lbs of crunchable nugget ice!
We appreciate you sharing. Enjoy! - Tierra@GEA
We're so glad to know that you your opal is working well for you. Thank you for taking the time to post this review! We're fond of this unit as well. Especially since you'll never run out since it produces one pound of fresh ice per hour and has a large-capacity bin that holds up to 3lbs of crunchable nugget ice!
We appreciate you sharing. Enjoy! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Best purchase EVER!
on July 22, 2023
Posted by: dargo
from Texas
Have only had my ice maker for a few days and I'm in love!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Icemaker
on July 21, 2023
Posted by: Kevin860
Excellent icemaker, however would be better if was directly hooked up to water supply. There are videos on YouTube on how to do this. But I don't want to destroy the tank.
Written by a customer while visiting geappliances.com