Customer Reviews for GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Customer Rating
1
Am I on a farm?
on September 9, 2023
Posted by: Ylcs
from Florida
Piece of crap. Just over a year and started having all kinds of problems. whined like a dying cow. Squealed like a dying cat. Cleaned. Tried again. Leaked rusty water everywhere. I have pictures. Opened it up and it’s all leaky and rusty inside.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 12, 2023
Greetings! We appreciate you taking the time to provide us with your valuable feedback. We are so sorry to hear of your issues with your Opal icemaker and the sounds that it is exuding. This is in no way the consumer experience that we strive for, and we are incredibly sorry. Please contact us at myopalservice.com or call 1-866-907-6718, M-F 8-8 EST for further assistance. We look forward to hearing from you. - Adrian@GEA
We loved this machine. Made great pellet ice , but after 13 months it stopped. Very disappointed to spend this much for one year.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Haley@GEA, GE Appliances , September 8, 2023
Hello there.
Thank you kindly for reaching out to us and providing feedback on your appliance. We are incredibly sorry to hear that your icemaker is no longer working as it should. This is certainly not the quality we expect to see.
Please feel welcome to give us a call at myopalservice.com or call 1-866-907-6718, M-F 8-8 EST for further assistance. We look forward to working with you -Haley@GEA
The ice is the greatest. I'm addicted! I do have a problem with the button though. So hard to push. Sometimes I am thinking it will never go back on. Please put in a better button! I want to have the ice. It's great!!
We have had ours for about a month and absolutely love it! The ice is perfectly crunchy. We run ours 24 hours a day and never run out of ice! It is a little noisy but nothing that is overwhelming.