Customer Reviews for GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Customer Rating
1
Sudden Loud Noises
on September 22, 2023
Posted by: Ana M37
from Florida
The machine makes ice at the perfect pace for our family of 4. The ice itself is also amazing. But we’ve now gone through 3 of these because of the sound it suddenly starts to make. This is a video of our 3rd one we have now so you can see how loud it gets. It’s random. I turn it off and it may go away when I turn it back on. But it’ll start back up again. Wakes us all up at night too.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 25, 2023
Oh no!
We're so very sorry to hear that you have to keep replacing your Opal due to the noises. This is certainly not the experience we want for any of our consumers. Your comments are extremely important and will be considered by our product design team for review. We are currently in the process of trying to provide a resolution on this and we're always looking for ways to improve. We never want our appliances to be disruptive to you and your family. Again, we sincerely apologize for the inconvenience.
Have been waiting to pull the trigger on this ice maker for a while. Bought a few off-brand ones that died after a year while my sis n laws GE opal was still going strong. Glad we finally made the purchase, perfect ice nuggets that don’t melt too quickly.
Love this machine. My husband didn’t want me to get it because “our fridge already makes ice for free” but I’ve always loved this style of crunchy ice. I have anxiety and it always helps to crunch something up, and I wanted to cut back on candy and stop clenching my teeth and grinding my jaw at work. Got this machine and now I have an endless supply of delicious crunchable ice whenever I want it. My husband and kids use it all the time too so maybe next time they won’t question my ideas haha
Love the crushed ice! Product works great. My only concern is, I wish it was short enough to slide under my upper cabinets on my kitchen counter. It is fairly noisy when it’s running. Noisy enough that it makes my dog bark at it. She will get used to it soon I hope.
First day, but so far I love it! I have wanted this ice maker for so long and finally got it!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie@GEA, GE_Appliances, September 13, 2023
Hi there,
We're certainly excited to hear about how much you love your Opal ice maker.
This appliance is definitely a fan favorite. The setup is super easy and it begins to make ice immediately. Thank you for being an awesome part of the GE family! Continue to enjoy that delicious nugget ice. -Charlie@GEA