Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Average customer rating
4.1
(831 Reviews)
Rating breakdown 831 reviews
5 Stars
541
4 Stars
97
3 Stars
41
2 Stars
55
1 Star
97
80%of customers recommend this product.
(
549 out of
689)
Customer Reviews for GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Customer Rating
5
Love it!
on November 19, 2023
Posted by: Good Ice lover
from NC
Other than the little water line I have to be careful not to pull out when moving, this is exactly what I wanted. The good ice!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love It
on November 18, 2023
Posted by: MBalduff
from Florida
Excited to have!! Easy installation!!! Friends have one and they love it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Mel Dog Ice Maker
on November 14, 2023
Posted by: Mel1959
from Georgia
This is the best ice maker money could buy. Got it on sale for an excellent price.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use...
on November 11, 2023
Posted by: 3hawks
from New Bern, NC
Love this ice maker. A little noisy but it doesn't bother me but the manual explains all the noises it makes. It is so worth having the side tank.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Issues
on November 10, 2023
Posted by: Anonymous
from Alabama
Addressing issues after just over a year. Warranty expired under a month ago and wish I would have noticed problem before it expired. Noticed front ice tray not closing more and more over time and now it's not making ice because tray will not hit trigger switch in back. Looked at it yesterday and noticed back wall has bowed out. Final investigation today. Water/moisture has saturated the insulation spray foam that helps keep ice cool and has swelled. Now need either new icemaker or replacement housing. Sad because we like the ice maker. Another issue is the led lights stay on all the time and attract small nats/bugs. Easy fix would be to install on/off switch to be able to turn off at night.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, November 11, 2023
Oh no!
We're so very sorry about the experience you're having with your Opal. We certainly understand how disruptive something like this can be and we appreciate you taking the time to let us know. Your comments are extremely important and will be considered by our product design team for review. We recommend calling 1.866.907.6718 for service.
Kind regards. - Tierra@GEAppliances
We're so very sorry about the experience you're having with your Opal. We certainly understand how disruptive something like this can be and we appreciate you taking the time to let us know. Your comments are extremely important and will be considered by our product design team for review. We recommend calling 1.866.907.6718 for service.
Kind regards. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this ice machine! A must have!
on November 8, 2023
Posted by: Finiki
I just purchased this machine. Other family members have this ma home and love it so I thought I would give it a try. Easy set up. Somewhat quiet and makes the perfect ice fast. Love the size of the cubes. It makes my drink super cold which tastes better. Highly recommend this product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor reliability
on November 8, 2023
Posted by: Bad machine reliability
from Long Island NY
unreliable unit often stops making ice. I tried cleaning many times and it stopped making ice just after the warranty expired
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, November 9, 2023
Oh no...
We're so very sorry your Opal stopped making ice. This is certainly not the experience we want for you. Your comments are extremely important and will be considered by our product design team for review. We appreciate you taking the time to let us know, as we're always looking for ways to improve. We sincerely apologize for the inconvenience.
Kind regards. - Tierra@GEAppliances
We're so very sorry your Opal stopped making ice. This is certainly not the experience we want for you. Your comments are extremely important and will be considered by our product design team for review. We appreciate you taking the time to let us know, as we're always looking for ways to improve. We sincerely apologize for the inconvenience.
Kind regards. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Sopped working after a year
on November 8, 2023
Posted by: Brewog
from Wyoming
Love it for the first year but then it stopped working. Cleaned it, re-cleaned it, but nothing has worked. Disappointing especially since it was expensive and the warranty is only for a year. Great ice tho.
Features
5
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, November 9, 2023
Hello,
Thank you for taking the time to provide feedback on your appliance. We're sorry to hear that your ice maker stopped working.
If your Opal Ice Maker is not making ice, we recommend referring to the troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628#:~:text=If%20Add%20Water%20is%20highlighted,and%20will%20not%20produce%20ice.
If the issue continues, we recommend that you reach out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718.
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances
Thank you for taking the time to provide feedback on your appliance. We're sorry to hear that your ice maker stopped working.
If your Opal Ice Maker is not making ice, we recommend referring to the troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628#:~:text=If%20Add%20Water%20is%20highlighted,and%20will%20not%20produce%20ice.
If the issue continues, we recommend that you reach out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718.
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com