Customer Reviews for GE Profile - Refurbished Excellent - Opal Countertop Nugget Ice Maker with Side Tank - Stainless Steel
Customer Rating
4
Great Product
on December 30, 2023
Posted by: ajramos05
from Lakeway, Tx
Product is great at making ice and makes enough. Only reason for a four star review is that the only issue I have is in drying the side container.. It should have been designed better. I’ve had it upside down drying for 4 days now.
As this is my second Ge Opal icemaker I feel confident in my rating of 5 stars. My first Opal icemaker lasted over 5 years, and I even took it with me on vacation.
This is a replacement unit The first one was a mess , couldn’t turn it off water leak on side tank the h internal hose was not connected, would not shut off when water was empty.
I have been through 2 opal ice machines since July 2022. Both quit working and have constant issues. Initially warranty replaced the first unit, then the replacement unit started having the same issues. Ge will not back their replacement since I am behind 1 year of purchase of the first unit in July 2022.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, January 10, 2024
Hello - We appreciate you connecting and sharing your review. We're sorry to hear about your replacement Opal having issues. That is not the kind of experience we want or expect.
We are going to take a moment to share this feedback directly with our product team. This will allow them to look for improvements we can make for our models going forward. Again, we apologize about letting you down and we appreciate your comments. - Jonathon@GEAppliances
Makes perfect ice and makes it quick. It does make a bit of noise of course so putting it on your kitchen countertop might not be the best place. I put ours in the laundry room counter. Again, exactly as expected and awesome ice.