Had it about a week now and we love the nuggets.. just confused why it sometimes sprays water when its refilling.. should it do that? .. and it doesn't seem to keep the ice cold enough?
Never made one cube of ice for me. I’m waiting on a replacement or refund but haven’t heard about that either
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, June 11, 2024
We hate to hear that you’ve had issues with your Opal not working since new, as this is not something we want or expect from our products. We do see that you've been working directly with one of our agents, and we’ve let them know you left a review. We encourage you to continue working with them and we’re confident that they’ll be able to get this resolved.
Not working from Day 1, UNRELIABLE and UNDEPENDABLE. Day and night, water sits idle in the add-on reservoir and no ice is made. Every now and then the machine decides to spew out half a load.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, June 3, 2024
We're sorry to hear that your ice maker isn't producing ice and we recommend taking a referring at the troubleshooting steps at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628
If the issue continues, we recommend reaching out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718.