Customer reviews from otterbox.com
OtterBox - iPad Air 11-inch (M3), iPad Air 11-inch (M2), iPad Air (5th gen), and iPad Air (4th gen) Defender Series Case - Black
Average customer rating
3.8
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
8
4 Stars
4
3 Stars
3
2 Stars
4
1 Star
0
85%of customers recommend this product.
(
11 out of
13)
Customer Reviews for OtterBox - iPad Air 11-inch (M3), iPad Air 11-inch (M2), iPad Air (5th gen), and iPad Air (4th gen) Defender Series Case - Black
Posted by: John
Verified Purchase:Yes
Ditch the screen protector. While this can be labeled as a tough case as I have many fall down stairs, the built in screen protector fails. I find it rather difficult to touch the protector and have the iPad screen respond to my touch. It feels like there is a small gap between the iPad screen and the built in screen protector, and that maybe causes the issue? If messy kids are involved then I can see the benefit of this, but for real world use the screen protector fails in so many ways.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, July 14, 2025
Thank you for your feedback. We have taken your feedback to the company for future consideration.
Written by a customer while visiting otterbox.com
Posted by: Dave N
Verified Purchase:Yes
Very good protection! The case is very well made. The clear screen protector reduces the touch sensitivity slightly so I removed it from the case. If kids were using it I’d leave it on. Not that big of an issue. I’m the only user and don’t have to worry about damage. For example, I had my last iPhone for 9 years and never damaged the display but did drop it a couple times so that’s where the case helps for me. I recommend you make sure your iPad is very clean before you install the case so you don’t have particles stuck under the screen protector. I have 11” m3 iPad (first one Ive had)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DeneOMae
Verified Purchase:Yes
I love the otterbox case for my iPad Air 11-inch (M2); however, I have a hard time opening and closing the case.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, January 28, 2025
Hello! This case is meant to be installed and remain on your device to provide the best available protection! But we make a variety of cases for every need! Please give our Customer Service Team a call, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have.
Written by a customer while visiting otterbox.com
Posted by: Ray Osan
Verified Purchase:Yes
Great product except it doesn’t feel as sturdy as the 9.7 inch. I think that’s because of the the way they had to make it to work with detachable keyboard. Other than that it’s a great product.
Written by a customer while visiting otterbox.com
Posted by: Kaden
Verified Purchase:Yes
Overall amazing product and the little side door for the magnetic Apple Pencil works great! The only downside was the hard plastic pencil holder that comes with the stand. It held the pencil too well to the point I felt that I was damaging my pencil trying to get it off and on, so I just took it off haha.
Written by a customer while visiting otterbox.com
Posted by: Sayeeda
Verified Purchase:Yes
This case is fantastic! It keeps my iPad safe during my daily use, including commuting. The case is very strong and has a built-in stand and hard cover to protect the screen when not in use and traveling. I absolutely love it! I get this same kind of case for all of my iPads each time I upgrade my iPad. I wouldn't use any other case, seriously! I f you care about your iPad, this is an essential.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Signman
Verified Purchase:Yes
Plastic cover/lens looks like water between iPAD and cover. I cleaned lens and iPAD several times with same results.
Response from otterbox.comBy Customer Service, August 5, 2024
Hello! We are so sorry to hear you are experiencing an issue with the screen protector portion of this case! Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Holiday styles
Verified Purchase:Yes
Brought this because it will protect against anything but a bit bulky still happy
I would recommend this to a friend!
Written by a customer while visiting otterbox.com