Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra S Pen - White
Average customer rating
1.4 out of 5
1.4
(34 Reviews)
Open Ratings Snapshot
Rating breakdown 34 reviews
5 Stars
3
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
30
15%of customers recommend this product. 
(
3 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra S Pen - White
Customer Rating
1 out of 5
1
Lost it in less than a week
on July 20, 2026
Posted by: Catherine
Expertise:Expert
It falls on its own and doesn't let you know, if you lose it forget about it, they should offer free replacement as it doesn't even have Bluetooth anymore, so it should be an easy piece of plastic to replace
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, July 21, 2026
Greeting Catherine,
Thank you for reaching out and sharing your experience with the Galaxy S26 Ultra S Pen. We understand that the S Pen is an essential component of the device, and it can be concerning when it's not in the phone.
Your Galaxy S26 Ultra has features that alert you when the S Pen is detached from the device. You can also customize additional S Pen features, including sounds and vibrations.
To access these settings, open **Settings > Advanced Features > S Pen**. Tap on **More S Pen Settings** and choose from the following options:
- **Warn if S Pen is left behind**: Receive a notification if the S Pen is left outside the phone for a while after the screen turns off.
- **Sounds**: Enable sounds for inserting, removing, or writing with the S Pen.
- **Vibrations**: Set your phone to vibrate when the S Pen is inserted or removed.
You can personalize your S Pen using these settings. For more information, please check the online article linked below. Thank you for your feedback, and thank you for choosing Samsung.
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
No Bluetooth
on July 19, 2026
Posted by: Disappointed
The stylus/pen does not have Bluetooth--disappointing!
Response from Samsung USBy R&R, July 20, 2026
Hello Disappointed,
Thank you for sharing your insights about your experience with the Galaxy. The Galaxy S26 Ultra S Pen features precise pressure sensitivity, user-friendly Air Command tools, and a battery-free design that is always ready for writing and creating. We understand that you were hoping for Bluetooth and Air Actions to be included. Your feedback provides Samsung with valuable information about which S Pen features are most important to Galaxy users. Thank you for sharing your experience with Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
S pen isn't sturdy enough to stay in phone...
on July 13, 2026
Posted by: Angel
from Wyoming
Expertise:Intermediate
The pen wouldn't stay in my phone and I ended up losing it...within a month...it literally fell out to never be seen again (yes it was in all the way ad clicked into place)...they are too expensive to not be secure in your phone
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, July 14, 2026
Hi Angel,
Thank you for sharing your experience with your S Pen. The Galaxy S26 Ultra S Pen is designed for precise writing, responsive navigation, and convenient storage directly inside the phone. We understand how concerning it is for the S Pen to come loose, even after it appears to click securely into place. Typically, there is a notification that alerts you when the S Pen is dislodged.
To enable the S Pen proximity alert, follow these steps:
1. Go to **Settings** > **Advanced Features**.
2. Tap on **S Pen** and toggle on **Warn if S Pen is left behind**.
Regarding your missing S Pen, please contact support for information on your warranty options. Your feedback on the retention design is valuable and helps Samsung continue to improve the Galaxy experience. Thank you for choosing Samsung.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Cheap terrible s-pen easily breaks in half - JUNK!
on July 1, 2026
Posted by: Oti3548
from Wisconsin
Expertise:Expert
Fragile pen broke in half inside phone and now the tip half is stuck in there. Tried all the tips on the interwebs. Can't get it out. Now either going to have to live with no pen or spend more money to get it removed and more money to order a replacement. This, combined with the enormous camera bulge make purchasing the S26 Ultra the worst purchase I have ever made from Samsung. If I could get my S25 Ultra back I would in a heartbeat.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, July 2, 2026
Greetings Oti3548,
Thank you for sharing your experience with the Galaxy S26 Ultra S Pen. The S Pen is designed for precise writing, quick note-taking, and enhancing your overall Galaxy experience. We understand that having the pen break inside your device and leaving part of the tip behind is concerning, especially since the S Pen is one of your favorite features.
If your S Pen has broken, please be aware that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specific to each product. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We are here to help.
We appreciate your detailed feedback about both the S Pen and your overall experience with the S26 Ultra. Thank you for being a valued member of the Samsung family.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
A DOWNGRADE
on June 20, 2026
Posted by: CaRs
I absolutely hate the S26 Ultra and it's S-pen. I wish it had been advertised that the pen was redesigned without Bluetooth capabilities. Its such a useless expensive tool now. Yeah, it may still write and tap but not if you have the phone in a magnetized case!!! I'd gladly downgrade back to the S24 Ultra if I could get it back. Such a disappointment 😞
Response from Samsung USBy R&R, June 22, 2026
Hi CaRs,

Thank you for sharing your feedback. The S26 Ultra S Pen offers precise writing, responsive navigation, and a natural note-taking experience. It may take some time to get used to the redesigned Bluetooth feature and its compatibility with your magnetic case, as these changes affect how you use the S Pen. Many of the features have been enhanced and can now be accessed in different ways. Please see the link below for more information on what you can do with your Galaxy S26 S Pen. We appreciate you highlighting the importance of these features in your daily routine. Thank you for your experience with Samsung.

Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst decision on the s pen
on June 17, 2026
Posted by: Blustang07
from Kansas city
Expertise:Intermediate
Taking away the Bluetooth features was the worst decision Samsung ever made my wife uses it all the time and she can't use it anymore
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, June 18, 2026
Hello Blustang07,
Thank you for reaching out and sharing your experience with your Galaxy S26 Ultra S Pen. The S Pen still delivers precise writing, smooth note-taking, and quick Air Command access, making everyday tasks feel effortless. We appreciate you sharing how important the Bluetooth features were to your wife's experience. Your feedback about those remote capabilities is valuable and provides us with insight into how users engage with their S Pen on a day-to-day basis. Thank you for choosing Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Sucks
on June 8, 2026
Posted by: Glaxy Are my fav
Expertise:Beginner
Dose no+work onlRight bottom at all wouldn't of bought is i knew this
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R, June 10, 2026
Hi there Glaxy Are my fav,
Thank you for sharing your experience with your Galaxy S26 Ultra S Pen. If you’re having issues with your S Pen not functioning properly, please contact our Samsung Support Team. We want to remind you that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. Please reach out to our support team to discuss your warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
S26 Ultra S-Pen
on May 31, 2026
Posted by: Do not buy S26 Ultra
from Australia
Expertise:Expert
If you use the S-pen do not buy a S26 Ultra, does not work compared to previous versions, mine is only a couple of months old and AI is saying I need to replace the nib. But I think the internal hardware is broken, have a silicone case as you cannot have a magnetic case. Sensor misses first part of your writing then continues when pen is not near screen. I have had S pen since original galaxy note. I will not be buying another Samsung phone again!
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, June 3, 2026
Hi there,
Thank you for sharing your thoughts. The Galaxy S26 Ultra S Pen enhances your experience by adding a creative and productive element, whether you're taking notes or using precision features throughout the day. We understand how important compatibility and functionality are, and we appreciate you taking the time to provide your feedback. Thank you for being a valued Samsung customer.
-Ty

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Written by a customer while visiting Samsung US
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