Customer reviews from bose.com
Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Average customer rating
4.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
202
4 Stars
42
3 Stars
23
2 Stars
7
1 Star
10
Customer Reviews for Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Customer Rating
4
Too Smart Bose
on February 4, 2026
Posted by: Charlie Bob
We bought two smart sound bars. We hoped to enhance our TVs. We can NOT get the Bose and the TVs speakers to play together. We’ve tried every setup offered by the TV’s audio. Still trying.
Written by a customer while visiting bose.com
Customer Rating
4
Good, lil lacking in bass
on February 2, 2026
Posted by: ar15gator
Gender:Male
Length of ownership:1 month
Good Soundbar, right on the edge of needing a bass module
Written by a customer while visiting bose.com
Customer Rating
5
Quality all around!
on January 31, 2026
Posted by: Lesfros
Gender:Male
Length of ownership:1 month
As expected, Bose still delivers the sound i always thought it would be. “The best sound quality “
I will give it it a rate of 5 stars!!!
I will give it it a rate of 5 stars!!!
Written by a customer while visiting bose.com
Customer Rating
5
BOSE~Soundbar
on January 30, 2026
Posted by: Bar
Gender:Male
Length of ownership:1 month
Great product! The sound is amazing. The only thing I do notice is that communication is lost at times with my tv even though is hooked up to the HDMI. It happens randomly not all the time.
Written by a customer while visiting bose.com
Customer Rating
4
Good Product
on January 28, 2026
Posted by: jane27
It was good and the look and feel is also amazing.
Written by a customer while visiting bose.com
Customer Rating
4
Overrated
on January 18, 2026
Posted by: Vic323
Length of ownership:1 month
Not too happy with the purchase seems like there’s something I wanted more compare to its being pricey.
Written by a customer while visiting bose.com
Customer Rating
4
on January 17, 2026
Posted by: jes
Gender:Male
Length of ownership:1 month
Replace d an older bose that went bad...sounds good, like the old one better
Written by a customer while visiting bose.com
Customer Rating
3
not sure
on January 12, 2026
Posted by: Mark
Sounds good, but one remote feature with roku has a bug. When power up the TV and Your Sound Bar with ROKU remote. The sounds comes on for a couple of seconds and the turns off. I have to retrieve the sound bar's remote to tell it to turn on. Been this way since i installed it
Response from bose.comBy Customer Support, January 12, 2026
Hi Mark, thank you for sharing your feedback. If you are able to program your Bose remote to control another device but some of remote buttons have unexpected functionality (i.e. sending a command twice or sending an incorrect command), try these suggestions. This also applies to voice assistant control of other devices.
For further assistance, you can check out this helpful link: https://bose.life/4aS0DqB
Jelyn - Customer Support
For further assistance, you can check out this helpful link: https://bose.life/4aS0DqB
Jelyn - Customer Support
Written by a customer while visiting bose.com