Customer reviews from bose.com
Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Average customer rating
4.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
202
4 Stars
42
3 Stars
23
2 Stars
7
1 Star
10
Customer Reviews for Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Customer Rating
5
My home is now a theater
on April 11, 2026
Posted by: crigitti1980
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] First time in my life I’d rather stay home. I paired the entire system with a mini LED Atmos capable TV. Wow.
I have the Bose bass module and surround speakers to accompany the soundbar.
I’m happy and proud
Written by a customer while visiting bose.com
Customer Rating
5
Love it!
on April 11, 2026
Posted by: Joy90210
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] I love this soundbar for my bedroom. I’m able to watch 4k movies with the appropriate sound. I also use it at night to play soundscapes and I able to appreciate hearing all the elements, clearly. It’s perfect for my bedroom and sitting area. My daughter uses it to sing karaoke (and it works “too”well for that). I plan on buying the upgraded one for the family room!
Written by a customer while visiting bose.com
Customer Rating
2
Decent sound, not great.
on April 11, 2026
Posted by: mss01d
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Great sound for a very small sound bar. Unfortunately, it just doesn’t compare to the range and depth of sound compared to Klipsch or Sonos. I was hoping that it would at half the price but after listening for almost 2 weeks I just couldn’t settle. Sorry for the negative review but it is my honest opinion!
Response from bose.comBy Customer Support, April 11, 2026
Hi there, thank you for sharing your honest feedback on the Bose Smart Soundbar. We’re glad to hear you enjoyed the great sound quality for such a compact design, though we understand your perspective on range and depth compared to other brands. The Smart Soundbar is designed to deliver full immersion for everything you play, with Dolby Atmos and proprietary Bose technologies that create a captivating sound experience across movies, TV, and music. We truly appreciate your input, as it helps us continue improving and ensuring our products meet a variety of listening preferences.
To enhance the audio equalization controls of your product to adjust the sound quality to your liking, you can increase or decrease the amount of bass or treble produced by your soundbar. In the Bose app, simply tap the Audio button to access these settings. Hope it helps!
Klariss – Customer Support
To enhance the audio equalization controls of your product to adjust the sound quality to your liking, you can increase or decrease the amount of bass or treble produced by your soundbar. In the Bose app, simply tap the Audio button to access these settings. Hope it helps!
Klariss – Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best sound
on April 11, 2026
Posted by: Dave
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] This sound bar is so much better than my previous 6 speakers and sub woofer system that I’m surprised I didn’t get it sooner. The sound quality is superior and dialogue is much clearer than any other system I’ve heard.
Written by a customer while visiting bose.com
Customer Rating
5
Great quality sound
on April 11, 2026
Posted by: Bibi
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] This really helps to improve the sound quality of my Tv, not only movies are interesting to watch now also music quality is the best. Like I always say if you want fine music quality go for Bose
Written by a customer while visiting bose.com
Customer Rating
5
Quality Sound
on April 11, 2026
Posted by: Tim
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] The Bose sound bar with subwoofer immerses you in quality sound. The app allows you to group it with the other Bose systems. We are completely satisfied with the purchase.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound bar. Some access issues
on February 18, 2026
Posted by: JVH
Gender:Male
Length of ownership:1 month
Great sound. Easy setup. Bummed u can’t get it to connect to my no app Bluetooth record player.
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound bar !!
on February 17, 2026
Posted by: Drew D
Gender:Male
Length of ownership:1 month
I purchased this to upgrade my SoundTouch 300 and I couldn't be happier, the sound is much crisper , clearer and of course Dolby sound !! I like that its smaller and a lot more options for controlling the sound through the app.
Written by a customer while visiting bose.com