Customer reviews from bose.com
Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Average customer rating
4.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
202
4 Stars
42
3 Stars
23
2 Stars
7
1 Star
10
Customer Reviews for Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Customer Rating
3
Add sound analyzer to the app
on April 11, 2026
Posted by: Cesar
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought it about two months ago.
Sound is good…..but could be better.
However, it would be very helpful to also add the sound analyzer feature to the app just like the high end bar.
It is frustrating to have to play with each sound option to get a decent sound when it could just be fix by having the same option as the high end soundbar.
Sound is good…..but could be better.
However, it would be very helpful to also add the sound analyzer feature to the app just like the high end bar.
It is frustrating to have to play with each sound option to get a decent sound when it could just be fix by having the same option as the high end soundbar.
Response from bose.comBy Customer Support, April 11, 2026
Hi Cesar, thank you for sharing your feedback on the Bose Smart Soundbar. We’re glad to hear you enjoy the sound quality, and we completely understand how an automatic sound analyzer or room calibration feature could enhance your listening experience.
While the Smart Soundbar doesn’t currently support that feature, you can still fine‑tune the audio using the equalizer controls in the Bose app. Simply tap the Audio button, then under the Soundbar section, use the + or – buttons to adjust bass and treble levels in increments of 10.
We truly appreciate your suggestion and will be sure to pass it along to our product team for future consideration and improvements.
Rein - Customer Support
While the Smart Soundbar doesn’t currently support that feature, you can still fine‑tune the audio using the equalizer controls in the Bose app. Simply tap the Audio button, then under the Soundbar section, use the + or – buttons to adjust bass and treble levels in increments of 10.
We truly appreciate your suggestion and will be sure to pass it along to our product team for future consideration and improvements.
Rein - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
on April 11, 2026
Posted by: Jake
[This review was collected as part of a promotion.] Excellent sound bar. Much improved the sound on my LG TV.
Written by a customer while visiting bose.com
Customer Rating
5
BOSE Smart Soundbar a Smart Purchase
on April 11, 2026
Posted by: Chas6183
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Bought this to enhance the sound of our den/office TV and to stream music. We've been very happy with the results. Setup was simple: I connected it to the TV's eARC input with the included HDMI cable and to the BOSE app that we already were using. Bluetooth connection to our phones was simple.
The Smart Soundbar enhances TV/movie watching and fills our space with music. For a smaller room, this is absolutely a great way to step-up your overall entertainment experience. I highly recommend it!
The Smart Soundbar enhances TV/movie watching and fills our space with music. For a smaller room, this is absolutely a great way to step-up your overall entertainment experience. I highly recommend it!
Written by a customer while visiting bose.com
Customer Rating
5
Flexible listening
on April 11, 2026
Posted by: DLN406
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] After buying the Soundbar I added two Bose SoundLink Max speakers. This really expanded listening to music. The Soundbar is great sound for television and live-streaming music through the Bose App.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on April 11, 2026
Posted by: NG117
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought this product over a year ago, and love it. The sound is superb and I find myself listening more to music because of it.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing
on April 11, 2026
Posted by: Cliffy
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Bought this sound bar as christmas gift. The sound is amazing. The crispness of sound is absolutely amazing.
Written by a customer while visiting bose.com
Customer Rating
5
Took movies and music to a new level
on April 11, 2026
Posted by: ss2000nine
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] This made watching movies fun again. After many years of watching with just the speakers from the LCD screen while movies looks exciting they didn’t feel the part. Not any more. This was a great experience and I am very happy to have found this unit and installed. Game changer
Written by a customer while visiting bose.com
Customer Rating
3
Soundbar
on April 11, 2026
Posted by: Trick
[This review was collected as part of a promotion.] ☹︎ that I have had this for less than two months, and I have return it to get fixed!!
Response from bose.comBy Customer Support, April 11, 2026
Hi there, thank you for sharing your feedback with the Bose Smart Soundbar. We’re sorry to hear that your product didn’t work as expected, though we’re glad you were able to connect with our team for guidance.
If you have any questions or concerns, please don't hesitate to contact our customer support team, so we can assist you further: https://bose.life/48FSWlb, we’d love to help ensure everything goes smoothly for you.
Klariss – Customer Support
If you have any questions or concerns, please don't hesitate to contact our customer support team, so we can assist you further: https://bose.life/48FSWlb, we’d love to help ensure everything goes smoothly for you.
Klariss – Customer Support
Written by a customer while visiting bose.com