Customer reviews from bose.com
Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Average customer rating
4.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
202
4 Stars
42
3 Stars
23
2 Stars
7
1 Star
10
Customer Reviews for Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Customer Rating
4
Nice Soundbar With A Few Exceptions
on September 25, 2024
Posted by: RavenKat
Gender:Female
The Smart Soundbar is a new mid-range product from Bose. The overall profile of the soundbar is low and sleek, allowing a user to place the soundbar right in front of their TV without the worry of it blocking any sensors affecting the TV remote control. On the top of the soundbar the power and mute buttons are flush with the system. With the size of the soundbar and the sound quality, I feel it is best suited for TV’s 50” and below. Mine is set up on a Sony 65” X90J and at times the sound seems to be somewhat underwhelming.
The soundbar is a simple plug and play. I didn’t have to reprogram any remotes or have my Sony TV search for the soundbar. Once the Bose app found the soundbar on my Wi-Fi, I was up and running.
The soundbar is a simple plug and play. I didn’t have to reprogram any remotes or have my Sony TV search for the soundbar. Once the Bose app found the soundbar on my Wi-Fi, I was up and running.
Streaming music with either Bluetooth or Airplay was a bit of a challenge as there is no equalizer on the Bose app to open up the soundbar. Selecting the AI dialogue mode does help with the clarity and adjusting the bass, treble.
Watching live TV or streaming gives a clean, crisp overall sound. This is where the AI dialogue shines, but again, you will have to adjust the bass and treble to your preferred settings. There are no presets via the app. You can make modifications using the remote control or the Bose app.
Overall, the soundbar is a nice entry to mid-level soundbar for a smaller TV. I think it would work well in a small bedroom or even on a desk if one didn’t want to use PC speakers.
Pros – Small, sleek, mid-range soundbar
For smaller areas
Easy set up
Works with all remotes
Pros – Small, sleek, mid-range soundbar
For smaller areas
Easy set up
Works with all remotes
Cons – Lacking bass
Response from bose.comBy Jeff, Customer Support, October 15, 2024
Thanks for leaving your review of the Smart Soundbar!
I'm thrilled to hear you were impressed by the AI dialogue mode. This feature is fantastic for customers who have difficulties hearing speech, muffled by background sounds and music in their favorite TV shows and movies.
This soundbar is expandable, so if you wish to enhance the quality of your experience further, especially with room filling low frequency Bass, I'd recommend checking out our Bass Modules! https://bose.life/Bass-Modules.
Jeff - Customer Support
I'm thrilled to hear you were impressed by the AI dialogue mode. This feature is fantastic for customers who have difficulties hearing speech, muffled by background sounds and music in their favorite TV shows and movies.
This soundbar is expandable, so if you wish to enhance the quality of your experience further, especially with room filling low frequency Bass, I'd recommend checking out our Bass Modules! https://bose.life/Bass-Modules.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Solid Budget Entry Option for Bose
on September 24, 2024
Posted by: SmashinCashen
Gender:Male
Length of ownership:1 month
Overall rating for a budget entry is fantastic. The speech AI feature makes listening to shows on Streaming Channels a dream. The only reason this is not a 5 is because listening to music emphasizes some EQ issues where the high mids/higher frequencies sound a bit spacey or washed out. The low end is capable for the size of the unit and so this will be a welcome addition to anyone's gaming set up, secondary TV/guest room. Adding the earphones as the "surround" option really adds an immersive experience to the sound bar.
Written by a customer while visiting bose.com
Customer Rating
5
Sleek and Packed with Powerful Sound
on September 24, 2024
Posted by: URGsound
Gender:Male
Length of ownership:1 month
I've been using the soundbar for a couple of weeks now and I can honestly say that it's made my home theater experience a lot more involved and fun.
First, like many of Bose's products, this is a very cool looking product. I trust Bose to create beautiful hardware and this soundbar is no exception. I love the sleek form factor and its compact size is a perfect addition to my TV stand. It would be nice to have some kind of light indicator for volume but it's not a deal breaker since I can keep track of all of that via the mobile app.
The sound quality is incredible. Whether I'm listening to streaming music or using the soundbar with my Apple TV or with my PS5, I'm blown away with how customizable sound can be. Dialog mode is a great tool to use across different streaming apps to help regulate sound levels and make it easier to understand movies and tv shows.
I haven't experienced any connection issues with my eARC connection yet, which is a welcomed experience after using some less than reliable soundbars from other companies in the past.
Written by a customer while visiting bose.com
Customer Rating
4
on September 24, 2024
Posted by: Joechoe87
Gender:Male
Length of ownership:1 month
The soundbar is compact, but still produces decent sound output. There are some cool features like an AI voice feature that allows voices to come out more clearly, and one that adjusts the sound profile if it's mounted. Music comes out clearly, and casting to it is simple. For video streaming, I wish it sounded like a more broad soundstage as it can sound a little tinny, but little musical flourishes do come through.
Response from bose.comBy Jeff, Customer Support, October 15, 2024
Hey Joe, thanks for leaving your feedback on the Smart Soundbar! It's great to hear you were impressed by the sound performance vs the size of the speaker, and the included AI voice feature. We believe this new feature will be very popular with customers who want to hear better dialogue in their favorite TV shows and movies.
Remember, this soundbar is expandable, and if you wish to enhance the quality of your experience further, I'd recommend checking out our Bass Modules! https://bose.life/Bass-Modules.
Jeff - Customer Support
Remember, this soundbar is expandable, and if you wish to enhance the quality of your experience further, I'd recommend checking out our Bass Modules! https://bose.life/Bass-Modules.
Jeff - Customer Support
Written by a customer while visiting bose.com