Customer reviews from bose.com
Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Average customer rating
4.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
202
4 Stars
42
3 Stars
23
2 Stars
7
1 Star
10
Customer Reviews for Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Customer Rating
5
Happy and so much better than my Samsung soundbar.
on November 7, 2024
Posted by: Goose
Gender:Male
Length of ownership:1 month
I bought it about a month ago and it eas easy to setup. The last few days I have had some issues with it not staying hooked up to TV. It might be that had had ot hooked up to the bluetooth and ARC HDMI. I have it only setup now with the ARC HDMI and I believe that might solve the issue.
Written by a customer while visiting bose.com
Customer Rating
4
on October 30, 2024
Posted by: Jerry
Gender:Male
Bravo! Great product… it lives up to all the praise and quality of Bose products.
However, missing is the printed user’s manual for easy quick consultation of its features and operation. Online/App version does not cut it - this product deserves better.
However, missing is the printed user’s manual for easy quick consultation of its features and operation. Online/App version does not cut it - this product deserves better.
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound Bar
on October 19, 2024
Posted by: Relidtm
Gender:Male
Length of ownership:1 month
This soundbar is a great choice for small to medium-sized rooms, delivering surprisingly powerful sound and bass for its size. While the vocal clarity is good, there's room for improvement. Pairing it with a Bose Bluetooth headset dramatically enhances the experience for late-night movies and gaming. Though I wish the app offered more fine-tuning options for audio enthusiasts, this soundbar is still a fantastic product overall.
Written by a customer while visiting bose.com
Customer Rating
4
Bose 600
on October 18, 2024
Posted by: Red
Gender:Male
Length of ownership:3 months
Excellent quality sound bar for the price! Though it's not quite as powerful as you might expect from Bose it still goes above cheaper options on terms of the app and sound quality. The remote is TINY and I find myself using the app on my phone for control vs the remote as I feel it's just too small. That being said the app is super easy to use and I really enjoy the settings you can do on it.
Written by a customer while visiting bose.com
Customer Rating
4
Underwhelming at higher volumes
on October 9, 2024
Posted by: Ankitk09
Gender:Male
Length of ownership:1 month
As a long-time user of Bose products, I approached this soundbar with high expectations, given Bose’s reputation for delivering premium audio experiences. While the sound quality is generally good, I found it slightly underwhelming at higher volumes, though this might be expected from a compact soundbar of this size.
One of the standout features of this soundbar is its AI-driven dialogue enhancement technology, which truly shines when streaming content from platforms like Netflix and Paramount. The dialogue clarity is notably crisp, making it easy to catch even the most subtle conversations in movies and shows.
When setting it up with my Samsung TV, the installation process was smooth but required the HDMI ARC to be correctly detected, which may take a bit of troubleshooting for some users.
The soundbar offers basic EQ adjustments, allowing you to tweak the bass, treble, center, and height channels. However, the EQ options are somewhat limited, especially for users who enjoy fine-tuning their audio experience. Despite this, the soundbar compensates with its impressive overall performance, particularly while streaming movies, playing games where the audio becomes much more immersive and full-bodied.
Though the customization options could benefit from some enhancement, the hardware itself delivers a solid, reliable sound that most users will appreciate, especially in medium-sized rooms.
Written by a customer while visiting bose.com
Customer Rating
5
Compact, Powerful, and Easy to Set Up!
on September 29, 2024
Posted by: TY9106
I live in a 750 sq. ft. one-bedroom apartment, and this Bose soundbar has been an incredible addition to my space. The size and sound are ideal for smaller areas, and the installation was effortless—it took no time at all to set up. I use the soundbar for at least six hours every day, primarily for streaming music, gaming, and watching shows, and I’ve found the sound quality, especially for music, to be fantastic. It’s now my go-to listening device.
One feature that really enhances the experience is the option to connect Ultra Open Earbuds, which add an extra level of immersion and quality. I also appreciate how seamlessly this soundbar integrates into my home setup—it’s perfect for a bedroom or smaller living room. For larger living rooms with premium TVs, I’d recommend considering the Bose Ultra Soundbar for an even more enhanced experience, but this soundbar still performs extremely well for the average user.
While I do wish it came in white to match my apartment decor, that’s a small detail compared to the overall experience. It delivers impressive sound quality in a compact, easy-to-use package. These results will differ from person to person, but for most users, this soundbar is an excellent choice.
Written by a customer while visiting bose.com
Customer Rating
4
We're sold on Bose! Better than expected!
on September 29, 2024
Posted by: crassh76
Gender:Male
Length of ownership:1 month
We've been using this soundbar and earbuds for about 2 weeks now. At 1st I wasn't impressed UNTIL I fully understood how they worked in conjunction with each other and adjusted some settings.
My wife and I both agree this soundbar is almost better than our Roku 5.1 surround sound. Doesn't have the bass our Roku surround sound has because it doesn't have a subwoofer, which is something we plan on adding in the future to the Bose soundbar, and probably some satellite speakers.
The immersive audio is very impressive on the Bose soundbar. It is even better with the earbuds, but to me they're an inconvenience. I personally would rather have satellite speakers. I can definitely understand folks using the earbuds in smaller spaces that don't have the room for satellite speakers or for nighttime use to keep noise levels down.
Music and movies sound great, but again, missing a bit from no subwoofer or satellite speakers. Still fantastic sound like you would expect from Bose.
All in all, we're going to retire or Roku 5.1 surround sound and slowly build up our Bose system.
I like it's compact size a lot! We had to put or Roku soundbar behind our tv due to it's size. The Bose Smart Soundbar can literally go to the edge of our entertainment center shelf and not block the tv at all. That's a huge plus.
Can't forget about the AMAZING AI Dialog feature! Makes it much easier to hear folks on the tv speaking, especially when there is a lot of background noise in the shot.
Overall a great budget soundbar that we look forward to building on!
My wife and I both agree this soundbar is almost better than our Roku 5.1 surround sound. Doesn't have the bass our Roku surround sound has because it doesn't have a subwoofer, which is something we plan on adding in the future to the Bose soundbar, and probably some satellite speakers.
The immersive audio is very impressive on the Bose soundbar. It is even better with the earbuds, but to me they're an inconvenience. I personally would rather have satellite speakers. I can definitely understand folks using the earbuds in smaller spaces that don't have the room for satellite speakers or for nighttime use to keep noise levels down.
Music and movies sound great, but again, missing a bit from no subwoofer or satellite speakers. Still fantastic sound like you would expect from Bose.
All in all, we're going to retire or Roku 5.1 surround sound and slowly build up our Bose system.
I like it's compact size a lot! We had to put or Roku soundbar behind our tv due to it's size. The Bose Smart Soundbar can literally go to the edge of our entertainment center shelf and not block the tv at all. That's a huge plus.
Can't forget about the AMAZING AI Dialog feature! Makes it much easier to hear folks on the tv speaking, especially when there is a lot of background noise in the shot.
Overall a great budget soundbar that we look forward to building on!
Written by a customer while visiting bose.com
Customer Rating
4
Almost amazing!
on September 27, 2024
Posted by: MiTeePingWin
Gender:Male
Length of ownership:1 month
The Bose Smart Soundbar is just a hair shy of being amazing. It is packed FULL of features from Alexa and Google Assistant support to built in support for all of the top music apps like Spotify, Amazon Music, YouTube Music, Tidal, and more! It looks amazing with it's elegant sleek design and it's incredibly easy to setup.
The Soundbar works with the existing Bose app and has full features to adjust your audio preferences, play music, and enable features. It includes AI Dialogue detection, which levels the volume when people are speaking. It does a really great job at this and really improves the experience.
My favorite feature is that you can pair them with the Bose Ultra Open Earbuds for personal surround sound. This works really well for rooms that don't or can't have additional satellite speakers. By pairing the earbuds and enabling Personal Surround sound it creates a fully immersive audio experience that's comfortable for long periods of time. It's truly an unreal experience.
However, there is one thing the soundbar is lacking: Bass. The audio quality from the soundbar for normal TV watching falls a little flat. It is an upgrade to having no soundbar at all, but it sounds a little "tinny" even after adjusting the audio settings. The audio quality did improve when watching a show on AppleTV+ with Dolby Atmos support and with certain 4k movies. Music from Spotify, YouTube Music, and Tidal all sound really great as well!
The fix for everyday TV watching is to either use the Ultra Open Earbuds constantly or invest in the Bose subwoofer and additional speakers.
Response from bose.comBy Jeff, Customer Support, October 15, 2024
Hello, thanks for leaving your feedback on the Smart Soundbar! It's great to hear you were impressed by the smart assistants built into the bar, with easy access to a variety of popular music services!
I'm thrilled to hear you also had an opportunity to try out the new feature that enables you to pair them with your Ultra Open Earbuds for personal surround sound!
You mentioned that the soundbar lacked bass. Remember, this soundbar is expandable, and if you wish to enhance the quality of your experience further in terms of lower frequency audio, I'd recommend checking out our Bass Modules! They're designed to be easily paired with the Smart Soundbar and are compact so won't take up too much room in your living room! https://bose.life/Bass-Modules.
Jeff - Customer Support
I'm thrilled to hear you also had an opportunity to try out the new feature that enables you to pair them with your Ultra Open Earbuds for personal surround sound!
You mentioned that the soundbar lacked bass. Remember, this soundbar is expandable, and if you wish to enhance the quality of your experience further in terms of lower frequency audio, I'd recommend checking out our Bass Modules! They're designed to be easily paired with the Smart Soundbar and are compact so won't take up too much room in your living room! https://bose.life/Bass-Modules.
Jeff - Customer Support
Written by a customer while visiting bose.com