Customer reviews from bose.com
Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Average customer rating
4.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
202
4 Stars
42
3 Stars
23
2 Stars
7
1 Star
10
Customer Reviews for Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Customer Rating
5
on December 3, 2024
Posted by: Cvolley
Gender:Female
Length of ownership:1 month
I purchased this due to my husband and I getting older and not being able to hear crisp sounds and words while watching tv without cranking up the volume. The Bose sound bar makes everything so clear at the regular volume I feel as if I have hearing aids!
Written by a customer while visiting bose.com
Customer Rating
3
What features, can't try features if you cannot Co
on November 30, 2024
Posted by: Unhappy
Gender:Male
Length of ownership:1 month
I bought this system and have been frustrated from the beginning. According to the instructions you need to download the app to set the system up. However, the app does not connect to the soundboard and still doesn't. Unfortunately in order to customize the settings you need to connect to the app which it will not do! Because of this I'm stuck with the default settings. Not a happy customer not knowing what I might be missing out on.
Response from bose.comBy Customer Support, December 1, 2024
Hello, we're sorry to hear you've had difficulties using the Smart Soundbar. This product uses the "Bose" app. Please ensure this is what is installed as there are a few other apps out there by us that are not compatible. If you have got the correct app installed but are still having issues, this can be resolved with troubleshooting. I'd encourage you to get in touch via https://bose.life/3ET4mCs for further support.
Jeff - Customer Support
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great
on November 27, 2024
Posted by: LouK
Great product. Easy to set up and sounds great. Love it
Written by a customer while visiting bose.com
Customer Rating
5
Great piece of audio equipment
on November 27, 2024
Posted by: DRosy
Got exactly what I expected from BOSE - another awesome product!
Written by a customer while visiting bose.com
Customer Rating
1
NOT user friendly
on November 25, 2024
Posted by: William
Gender:Male
Length of ownership:1 week
Not user friendly. Has to be used in conjunction with a smart phone or tablet. In other words, Its not a stand alone product such as the regular TV Sound Bar. If one doesn't have a smart phone or a tablet, the device is very limited. I don't have either of these smart devices and the remote that came with the device is very lacking! My suggestion for Bose, is to include a remote that can control all the features that this soundbar has to offer!
Written by a customer while visiting bose.com
Customer Rating
5
Decent soundbar
on November 23, 2024
Posted by: lolos757
Sounds amazing! Only thing that gets on my nerves is it disconnects from Wifi Alot.
Written by a customer while visiting bose.com
Customer Rating
5
A great update to the smart soundbar!
on November 19, 2024
Posted by: Jason
Gender:Male
Length of ownership:1 month
Originally I had bought the Bose Smart Soundbar 600. I had a number of issues with its software. While I was fighting with it, the Smart Soundbar came out. Given that it was newer but the same size (and generally seems to be the updated Soundbar 600), I returned the Smart Soundbar 600 and bought this.
I'm very glad I did! It resolves all the issues I had and delivers that great Bose sound. It pairs seamlessly with my bass module and generally fits my exact purpose. Would definitely recommend it!
Written by a customer while visiting bose.com
Customer Rating
5
we are enjoying the clear sound
on November 11, 2024
Posted by: Nita
Gender:Female
Length of ownership:1 month
I am 63 years old and bought the Bose Smart Soundbar for our new 65 inches TV.
My husband and I are truly enjoying it!
My husband and I are truly enjoying it!
Written by a customer while visiting bose.com