Customer Reviews for Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Customer Rating
5
Typical Bose: excellent in all respects
on December 17, 2024
Posted by: Dan in AZ
Gender:Male
Length of ownership:1 month
Lives up to the Bose reputation, amazing sound. You do need a smartphone and Bose app for setup, which was actually quite easy. The only adjustment we needed to make was the time delay so the voices matched the timing of the picture. Our TV has an appropriate HDMI input that’s compatible with the soundbar, so altogether an easy setup, plus the TV remote automatically controls the volume on the soundbar.
We are very happy we purchased this sound bar. It has increased the sound experience with our 10 YO tv. No more turning the sound up and down depending on what we’re watching.
After one month, I think this product is fine. You might find better bang for your buck elsewhere, but it's good enough that I'm not going to return it.
Response from bose.comBy Global Customer Service, December 11, 2024
Hi Andrew, I'm happy to hear this! If there is anything at all that we can do, e.g. any recommendations that we can make, to help you get the most out of your new Bose product, then don't hesitate to get in touch with us here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
I bough this 15 days ago and hdmi cable broke already. The position of the hdmi input is not good to take it out or put it back in easily. The sound quality is as good as my Samsung oled tv so it’s not any enhancement to the sound quality, I would try to return it .
Response from bose.comBy Global Customer Service, December 9, 2024
Hello, we always aim for the highest quality products, with industry leading sound, so this is unusual to hear. You can get amazing sound from your system by following the help here https://bose.life/3Zr2HOW Thanks Mike - Customer Support
I bought this when my older Bose sound bar speaker s stopped working. It was the first model made. The new model is great and easy to install. Bose is the best.