Customer reviews from bose.com
Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Average customer rating
4.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
202
4 Stars
42
3 Stars
23
2 Stars
7
1 Star
10
Customer Reviews for Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Customer Rating
5
Great features and sound
on January 26, 2025
Posted by: RickC
Gender:Male
Length of ownership:1 month
Coupled with the bass module you get a great sound and plenty of features.
Written by a customer while visiting bose.com
Customer Rating
5
Easy set up!!
on January 24, 2025
Posted by: Alan P
Gender:Male
Length of ownership:1 month
Great sound and easy set up with all the other speakers
Written by a customer while visiting bose.com
Customer Rating
4
Nice...get this!
on January 23, 2025
Posted by: Pistol
Gender:Male
Length of ownership:3 months
Loving it so far...still learning all of it's functions/balance with matching Bose earbuds. Sound is crisp and clear. Once I get the hang of these settings, I'd bet that I'll raise my rating to 5☆'s... :))))
Written by a customer while visiting bose.com
Customer Rating
4
Disappointing Bose Smart Soundbar & App Experience
on January 23, 2025
Posted by: Al13
Gender:Male
Length of ownership:1 week
Setting up the Bose Smart Soundbar was straightforward, which was a relief. Before upgrading, I was using a 28-year-old receiver with a digital output to a pair of classic Bose bookshelf speakers. Comparing the new soundbar to my old setup, I found the difference to be only marginally better. The stereo quality did improve, but I couldn’t notice any change when adjusting the height setting on the equalizer through the app—no matter what I tried.
As someone who's been a loyal Bose fan for years, I have to admit I was disappointed. I expected a top-tier app experience from Bose, but the reality didn’t match up. I agree with some other users: the Bose app is lacking. After a few days of use, I started experiencing issues with the app on my iPhone—both the soundbar and my Bose Ultra Open Earbuds kept disconnecting. I reloaded the app, but even then, it was a challenge to get both products to sync properly.
At one point, I seriously considered returning everything, but I decided to give it a few more days to see if things improved. My old receiver has been unreliable lately, so I need to figure out a long-term solution.
In my opinion, the Bose Connect app really needs some work. It’s far from perfect, and Bose should prioritize a major update to fix these issues.
Written by a customer while visiting bose.com
Customer Rating
2
Sound Quality
on January 11, 2025
Posted by: PPG2025
It is just ok. I expected more from Bose. I added rear Bose speakers. Didn't make that much of a difference.
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on January 10, 2025
Posted by: Dre1973
Gender:Female
Length of ownership:1 month
Got this as a Xmas present & I absolutely love it! Been reliving The 1975 Still at their very best tour on streaming and it's like I'm there all over again. ❤️
Written by a customer while visiting bose.com
Customer Rating
3
Average sound
on January 5, 2025
Posted by: Bill
Gender:Male
Length of ownership:1 month
Bought this Bose speaker 2 weeks ago and still getting use to it. Sound quality not what I expected. Thought it would be much better. Has no bass unless you spend a couple hundred more for the bass speaker add on. Way over priced and under performing. Would not have bought it if I could have heard it first.
Written by a customer while visiting bose.com
Customer Rating
5
amazing sound
on January 2, 2025
Posted by: Oz
Gender:Male
Length of ownership:1 week
i bought this as a Christmas gift for me. this thing fills my bedroom with so much sound it's unbelievable.
Written by a customer while visiting bose.com