Customer Reviews for Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Customer Rating
4
Ok sounds for the size.
on February 6, 2025
Posted by: Hello
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought this and it sounded good for the size. Then I bought the Bose smart ultra soundbar and it sounds great. If you can swing it, the Bose smart ultra soundbar is better.
[This review was collected as part of a promotion.] I bought this for Christmas present to my daughter. Connected this product to our 65 inch TV and love it. The sound bar has amazing sound.
[This review was collected as part of a promotion.] We bought a Bose Soundbar & speakers in January. We couldn’t be more happy with the quality of sound. Movies, music & games all have amazing sounds thanks to the Bose.
This product is missing that deep, rich, Bose sound that I’m so used to. I’m definitely going to have to purchase the bass unit, but I keep waiting for a sale OR for them to update (current design is 6 years old). I was beginning to dump my Sonos equipment to go back to Bose, but I’ve put that plan on hold for now.
Response from bose.comBy Bose, Customer Support, February 2, 2025
I'm sorry to hear that you feel your soundbar is missing the deep, rich Bose sound you were expecting! Adding a bass module is certainly one way around this. However, make sure first of all that you've accessed and tweaked the tone control settings in the Bose app. If you're still unhappy with the sound you're getting, please contact our support team, who will be happy to help you achieve the sound you want: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Service