Customer reviews from bose.com
Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Average customer rating
4.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
202
4 Stars
42
3 Stars
23
2 Stars
7
1 Star
10
Customer Reviews for Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Customer Rating
5
Better than Sonos
on April 18, 2026
Posted by: Mart32
[This review was collected as part of a promotion.] Salesman talked me into a Sonos soundbar but I took it back in 2 days and got the Bose. Easier to setup and sounds better.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound bar
on April 17, 2026
Posted by: CAV213
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] The sound bar is amazing. You can feel the sound and you barely need to turn it up. I love having the ability to control it from my phone with the app.
Written by a customer while visiting bose.com
Customer Rating
5
Nice feature and sounds
on April 17, 2026
Posted by: Living room
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] W are very happy with our Bose soundbar and the whole theatre system. We’re enjoying watching movies and TV shows more now.
Written by a customer while visiting bose.com
Customer Rating
3
Bose Smart Soundbar
on April 17, 2026
Posted by: MCN
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] The sounds are good but the connection between soundbar and TV are not simple. Needs to have plug and play do not have to fiddle with Bose’s app to hear the sound.
Response from bose.comBy Customer Support, April 17, 2026
Hi there! Thank you for sharing your feedback. We’re glad to hear that you’re enjoying the sound quality of the Bose Smart Soundbar. We understand how important a simple, plug‑and‑play setup is, and we’re sorry to hear that the connection process didn’t feel as seamless as expected. The Bose app is designed to help ensure optimal setup and performance, but we appreciate your suggestion and will share it with our product team. If you’d like assistance with setup or have questions about connecting your soundbar, our Bose Support team would be happy to help. Please contact us directly at https://bose.life/4sC4jlh.
Daisy - Customer Support
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
I have the Ultra Smart Bar bass module 700 & rear
on April 17, 2026
Posted by: Bruce 68
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Bose is the best sound bar ever made The voices Are now Easy to Hear . The Up firing speakers Are awesome They truly make a difference.Bose Made the best sound bar They Are sound experts.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing products!!!
on April 16, 2026
Posted by: Bose
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought this a year ago and I am extremely happy with this and my other Bose products! Wouldn’t buy any other brand!
Written by a customer while visiting bose.com
Customer Rating
5
Awesome sound
on April 14, 2026
Posted by: Steve 1070
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought this for the name and quality but also the AI voice. It works fantastic. The room comes alive but does not get so loud that is annoying to any one else in the house. I paired with bass modual 500 and wow movies are fun to watch
Written by a customer while visiting bose.com
Customer Rating
4
Great Addition for family room.
on April 13, 2026
Posted by: Kev215
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought the Smart Soundbar to replace a 10yo solo that’ll stopped working. Love the sleeker design and style. Sounds as great as solo, have not had a chance to do movies with the dts or advanced sound to talk on. Music is great as with all my Bose products and voice is great with tv shows.
APP was ok during setup only issues were linking with my google assistant. Never got the api to log in but somehow the soundbar appeared in my google products and am able to control it either hey google.
Would suggest one of the bass modules as the low end isn’t really there if you enjoy feeling the action.
Written by a customer while visiting bose.com