Customer reviews from bestbuy-ca
Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Average customer rating
3.1
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
5
4 Stars
2
3 Stars
3
2 Stars
1
1 Star
5
44%of customers recommend this product.
(
7 out of
16)
Customer Reviews for Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Customer Rating
4
Good sound quality
on January 2, 2026
Posted by: Uzzy
from Milton
The sound quality is good. Lagged when connected to my LG TV using Bluetooth but that was resolved with an fibre optic cable. The only criticism I would have is with adjusting the volume level as there is no visible way of knowing what setting this is at.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Bose soundbar.
on January 2, 2026
Posted by: TG
from Courtenay BC
Excellent product, top notch sound. Love it.
A major improvement for movie/video watching, or music enjoyment.
A major improvement for movie/video watching, or music enjoyment.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Love this soundbar!!!
on October 31, 2025
Posted by: Bowerst
from Alberta Canada
My only complaint about this soundbar is the high price but the quality and sound are really good. Highly recommend if you have this in your budget.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Not worth the money
on January 9, 2025
Posted by: Big T
from Calgary
The improvement over the TV sound is so small it's not worth the 500-600 selling price.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
smartbar-smart sound
on January 8, 2025
Posted by: david
from Rocky Mountain House
works awesome and the clarity and sound is more than expected for our smaller area.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Great sound, bad connection
on December 28, 2024
Posted by: Tom
from Canada
While the sound on this bar is great, it struggles to “shake hands” with TVS and recognize the audio signal. When switching between tv apps, ps5 games, gaming consoles, etc. expect to lose audio when changing formats. Only work around has been to switch to TV speakers and then back to the soundbar in order to force attempt the “handshake” again until it works. Super annoying
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Overly complicated to use.
on December 16, 2024
Posted by: Done with Bose
from Kingston ON
I used to love Bose until I bought this sound bar. Could they have made it any more frustrating to use? To use it properly, you have to down load an app (assuming everyone has a smart phone). Before you can use the app, they hold you ransom for your email, name and to their watery privacy agreement. So, great, some techies might like this, but then you go out with your smart phone leaving anyone else that wants to use the sound system with the same frustration. What is wrong with putting the controls on the remote that you already have with the app an option?
I resent this business model. Though it does produce a good sound, this over application of technology just killed the experience for me.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Flaw with Alexa and Apple Music
on December 10, 2024
Posted by: Old Vic
from Northwestern Ontario
I would give this soundbar five stars since I love how Bose sounds however, there is one flaw for me. Every time I ask Alexa to play Apple Music it plays for a couple of minutes before it cuts out. It returns for a couple of minutes then cuts out again. I have been on the phone with Bose, Amazon and even my Internet provider but no luck. They all blame the other guy! Most frustrating. The problem does not happen with Spotify or YouTube.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca