Customer reviews from bose.com
Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Average customer rating
4.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
202
4 Stars
42
3 Stars
23
2 Stars
7
1 Star
10
Customer Reviews for Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Customer Rating
1
Problems connecting to the bass 500
on June 8, 2025
Posted by: JacksonV
[This review was collected as part of a promotion.] I bought this to replace my bose solo 15. So far it is a very poor substitute!!!!
Response from bose.comBy Customer Support, June 9, 2025
Hello Jackson,
I am sorry to hear that you are having issues connecting your Bass Module 500 to your Smart Soundbar.
I invite you to try the different troubleshooting explained here: https://bose.life/4kXiBtx
If you still need assistance after that, please contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am sorry to hear that you are having issues connecting your Bass Module 500 to your Smart Soundbar.
I invite you to try the different troubleshooting explained here: https://bose.life/4kXiBtx
If you still need assistance after that, please contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Awesome sound
on June 7, 2025
Posted by: Ram
Gender:Male
Length of ownership:1 week
I added the soundbar to my collection of audio equipment. Great addition, superb sound
Written by a customer while visiting bose.com
Customer Rating
5
Soundbar provides excellent audio quality
on June 6, 2025
Posted by: Laslo
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I purchased the BOSE SMART SOUNDBAR about a month ago to improve the sound quality of my new SONY BRAVIA 8 television. Setting up the soundbar was very easy by following the directions provided by Bose. Sound quality is crisp and movie dialog is easier to understand. The Bose App is very helpful in customizing the soundbar. I’m using the soundbar with Apple TV and they integrate well with each other. The soundbar fits nicely under my TV set stand.
Written by a customer while visiting bose.com
Customer Rating
5
Great System Addition
on June 6, 2025
Posted by: GreatMSG
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] What a great addition to our entertainment system. Allows multiple device inputs with ease. Set up was flawless even my wife who is technically challenged made the connections without assistance.
Written by a customer while visiting bose.com
Customer Rating
5
Bose
on June 5, 2025
Posted by: Mike
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Spence I purchased the sound bar I have no complaints nothing but good things.
Written by a customer while visiting bose.com
Customer Rating
5
Very good purchase!
on June 3, 2025
Posted by: Jbuchana720
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] It hits better than my old setup with sub; I can’t max this volume out and you really can hear audio cleaner. I always needed the closed caption before. And my TV auto shuts off (sometimes with/without soundbar but this has a feature to auto detect a source to come back on so no more having to turn on e on or the other. Real convenient!
Written by a customer while visiting bose.com
Customer Rating
2
Sound bar
on June 2, 2025
Posted by: Bob53
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Has a lot of connection issues with Samsung TV
Would not buy it again.
Would not buy it again.
Response from bose.comBy Customer Support, June 3, 2025
Thanks for your review. We are sorry to hear that you have encountered some connection issues with your Bose soundbar. Kindly, follow these troubleshooting steps in order to fix these issue here: https://www.bose.co.uk/en_gb/support/troubleshooting/articles/productCode/SUSB-SOUNDBAR/troubleshooting.html?category=Setup
Alternatively, reach out to our customer service team for further assistance here:
https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
Alternatively, reach out to our customer service team for further assistance here:
https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Recommend
on June 2, 2025
Posted by: Yuva
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] The sound output and the quality was good compared to the price, one of the best of its kind, would say its a good deal.
Written by a customer while visiting bose.com