Customer reviews from bose.com
Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Average customer rating
4.5 out of 5
4.5
(284 Reviews)
Open Ratings Snapshot
Rating breakdown 284 reviews
5 Stars
202
4 Stars
42
3 Stars
23
2 Stars
7
1 Star
10
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Customer Reviews for Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Customer Rating
5 out of 5
5
Great speaker
on June 16, 2025
Posted by: Jaybird
[This review was collected as part of a promotion.] A little tricky to do the set up but once it was done it has been 100% hands off works great and sounds great
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Blown away by the sound!
on June 16, 2025
Posted by: Ray25
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I've been wanting a Bose speaker for so many years. I finally got the Bose Smart Soundbar and I'm loving it! I look forward to using it every day. I can hear the musical instruments crisp and clear. The surround sound transports you to a place as though the band is playing right next to you. Bose amplified the instruments that I didn't know were in the music. Bose makes the instruments stand out when my other speakers didn't. With the Bose Smart Soundbar, you won't just be listening to the music... You'll be moved by it!
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Rich music sound
on June 15, 2025
Posted by: RobP
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] This was the upgrade my motor home needed. My motor home came with the Bose TV bar. While this was sufficient for tv sound, music was tinny and hollow. I decided to upgrade to this soundbar and am so happy with the music experience. Rich sound, easy pairing to my phone via Bluetooth and a simple remote to control the bar. This is my sixth Bose product over the years and it strengthens brand loyalty.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Bose sound bar
on June 14, 2025
Posted by: Chas
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I brought this couple months ago enjoy listening ti clarity of the sound bar. So crisp. Love it!!
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Packs a Punch!
on June 13, 2025
Posted by: DPSenna
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I’ve had this product for the several months and it’s all I need to enhance the sound on my Samsung TV. Setup was a breeze and the app makes it easy to navigate through the different settings. I’ve always been a huge Bose fan and this certainly doesn’t disappoint!
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Worth the purchase!!
on June 13, 2025
Posted by: Love my Bose
I am amazed at how easy the set up went, especially for a not so "techy" brain!
I Love the sound quality!! I can hear so many sounds & that's without turning it up! The sound can't be beat at higher volumes! I'm so very happy with this purchase! Highly recommend!!!!
Written by a customer while visiting bose.com
Customer Rating
3 out of 5
3
Doesn’t sync well in a group
on June 9, 2025
Posted by: Meridious
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] It’s good, but I bought it to use as a surround sound bar. The website says it will sync with the main soundbar, and it does. However, once I sync it, the voice sync messes up. I had to remove the additional soundbar from the group on the app to fix the voice sync. I also passed the return date, so I’m stuck with it.
Response from bose.comBy Customer Support, June 10, 2025
Thank you for sharing your experience, we understand how frustrating that must be, especially when expectations for seamless syncing aren’t met. While it's great to hear the speaker connected initially, we would recommend only using the dedicated Bose Surround speakers in order to get the best, latency-free surround sound. The grouping feature or Simple sync is best used when only listening to music. If you need further help or have any questions, please reach out to us using: https://bose.life/globalsupport.

Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Great sound, easy to set up!
on June 9, 2025
Posted by: GStein9
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Got this soundbar about 7 weeks ago for our bar room. We also have a soundbar 700 in living room.
This soundbar is incredible for the price - would highly recommend. Connected easily to the bass module and surround speakers !
Written by a customer while visiting bose.com
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