Customer reviews from bose.com
Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Average customer rating
4.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
202
4 Stars
42
3 Stars
23
2 Stars
7
1 Star
10
Customer Reviews for Bose - Refurbished Excellent - Smart Soundbar with Dolby Atmos, TrueSpace Immersive Audio, and A.I. Dialogue Mode - Black
Customer Rating
4
Nice Product. Not without Challenges
on June 21, 2025
Posted by: Tex
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I love the sound when it works. My TV interface doesn’t always work. I’m struggling to get it to work.
Written by a customer while visiting bose.com
Customer Rating
3
Ok at best.
on June 19, 2025
Posted by: Ryan
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] The sound bar is just ok. It often stops working and disconnects. We went decades with our 321 system with no issues. I’m not happy and wouldn’t recommend.
Written by a customer while visiting bose.com
Customer Rating
5
AI sped speech Feature Really Works
on June 18, 2025
Posted by: Figgy
Length of ownership:1 month
[This review was collected as part of a promotion.] I purchased this specific model because it listed as a feature that using Artificial Intelligence the device can focus on dialogue and make it clearer. I’m happy to report it really works.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent product
on June 17, 2025
Posted by: Babu
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought recently the smart sound bar . I am using this since then . It is amazing and excellent crisp sound. The dialogues are crisp and crystal clear which i needed badly. Previously I couldn’t be able to hear the dialogues that much clear and I used to depend on captions. Now I don’t need. The listening music is great with Bose particularly Indian classical music. This I purchased to take it to India where I can enjoy music and movies in atmos .you can adjust the music as per your taste from Bose app.
Thank you Bose for the excellent technology in a small bar.
Thank you Bose for the excellent technology in a small bar.
Written by a customer while visiting bose.com
Customer Rating
2
CEC Technology Fail
on June 17, 2025
Posted by: Rod
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] This is the 3rd Smart Soundbar I have purchased. Returned the first two due to CEC problems. All 3 soundbars have the same CEC problem. The soundbar keeps disconnecting from my Sony Bravia tv no matter which CEC option is selected. This happens 10-20 times a day. Will not purchase Bose products in the future. Too bad because the sound is quite impressive when soundbar works.
Response from bose.comBy Customer Support, June 17, 2025
Thank you for your review Rod. here are a few things to try if this issue persists.
https://bose.life/4l4opkS
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
https://bose.life/4l4opkS
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great addition
on June 17, 2025
Posted by: AGT
Length of ownership:3 months
[This review was collected as part of a promotion.] Bought to add to smartTV speakers- which drive me crazy w/ difficulty hearing dialogue while ads are REALLY LOUD. Works a treat
Written by a customer while visiting bose.com
Customer Rating
5
on June 17, 2025
Posted by: Crunk
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Very Happy with product. Just wish I would have got a bigger model.
Written by a customer while visiting bose.com
Customer Rating
5
Has good sound.
on June 17, 2025
Posted by: Mark 65
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought this two months ago.sounds great but I have always liked Bose sound bars. I feel the quality is there.
Written by a customer while visiting bose.com