Customer reviews from geappliances.com
GE - Profile 30" Single Electric Wall Oven with Built-In Microwave - Stainless-Steel
Average customer rating
3.3
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
25
4 Stars
18
3 Stars
3
2 Stars
9
1 Star
19
62%of customers recommend this product.
(
40 out of
64)
Customer Reviews for GE - Profile 30" Single Electric Wall Oven with Built-In Microwave - Stainless-Steel
Customer Rating
1
Toxic
on August 25, 2017
Posted by: VIVI79
from Shorewood, IL, United States
This very pricey unit given me issues from the beginning the first issue was the door peeling and that has been replaced twice and is peeling again.then circuit board went out that was replaced and last but most important the inside of the microwave is chipping in the inside which is ridiculous and scary who wants paint chips in their food I have called and all I hear is you are out of warranty mam. Well thanks I know that but I have had a very faulty product from the beginning I went out of my way to make sure I went with GE products when we purchased our home and now I regret it tremendously.
Sincerely,
A very dissatisfied customer
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Repaired 3 Times Still Have Problems
on December 10, 2020
Posted by: Mike109
from Sacramento, CA
I inherited this device from a prior owner. Nothing but problems. Had the repair person out 3 times to fix the microwave and oven for a variety of issues. Now we have a recurring F3 error. Replacing this appliance with a separate microwave and oven from a different manufacturer. Been unhappy with GE.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances, January 7, 2021
Hello Mike109-Thank you for taking the time to share your experience. We are so sorry that you've had these issues and can understand your frustration. An F3 code usually means that the oven sensor needs to be replaced. If you still have this oven and would like us to look into this for you, please reach out to us via email. You can find the contact form in the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback and look forward to assisting you further. Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Scary and Frustrating!
on November 9, 2023
Posted by: NeedsNewAppliances
Scary morning! Noticed a burning smell and realized it was coming from microwave. It was off but making a soft humming sound and I opened the door it was so hot inside that the plastic plate cover was melted to the turntable. It will stop with door open but continues with door closed all while being off! Microwave isn’t sold separately as it’s a complete unit. So now after 11 years, we have to replace oven and microwave! I no longer trust GE and will shop for another brand. It’s terrifying to think what could have happened if it had done this during the night. I’m thankful I was home!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, November 10, 2023
Hello - Thank you kindly for taking a moment to connect and share your review. We're incredibly sorry to hear about your microwave staying on and not powering off. That is not something we expect to happen.
With this in mind, we're going to forward this over to our product team to review. This way we can look into ways we can improve future models and prevent this from happening. Again, we are so sorry for you letting you down and we appreciate your comments.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
With this in mind, we're going to forward this over to our product team to review. This way we can look into ways we can improve future models and prevent this from happening. Again, we are so sorry for you letting you down and we appreciate your comments.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Almost burnt my house down
on November 18, 2023
Posted by: Cdk775
from 89801
Same exact thing as this lady’s story has happened to me twice! Scary morning! Noticed a burning smell and realized it was coming from microwave. It was off but making a soft humming sound and I opened the door it was so hot inside that the plastic plate cover was melted to the turntable. It will stop with door open but continues with door closed all while being off! It’s terrifying to think what could have happened if it had done this during the night. I’m thankful I was home!
I’ve had my home warranty repair this unit 3 times. Still having issues. It’s scary. Now seeing others have had the same issue I think this in it should be recalled!
I’ve had my home warranty repair this unit 3 times. Still having issues. It’s scary. Now seeing others have had the same issue I think this in it should be recalled!
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, November 22, 2023
Oh no!
We're so very sorry about the microwave overheating. We completely understand how disruptive something like this can be and we want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for your patience. - Tierra@GEAppliances
We're so very sorry about the microwave overheating. We completely understand how disruptive something like this can be and we want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for your patience. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Paint peels and falls in your food/drinks
on July 10, 2024
Posted by: jzh9
from Phoenix Az
Its so bad. Did you ever recall this microwave? Paint is peeling and falling from the ceiling of the microwave. I see this is a common problem with this model.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, July 15, 2024
We hate to hear that the paint in your microwave is peeling, as this is not something we want to hear regarding our appliances. We are constantly working to revamp and revise our offerings, and we’ll be sure to forward your experience to our product team so we can work to ensure issues like this don’t occur going forward. This model has not been recalled, and due to the appliance’s age, we suggest replacing the unit.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Wall Oven/Microwave Combination
on September 8, 2012
Posted by: djm1947
from Tucson, AZ
[This review was collected as part of a promotion.] We are extremely pleased with this electric wall oven/microwave combination. It was easy to install and performs great. It replaced a similar 11 year old model that did not have convection cooking but was still functioning perfectly. The reason we replaced it was we upgraded our black appliances with stainless.
This newer model cooks perfectly and keeps the kitchen cooler than the previous model. This is important to us, especially during our hot Arizona summers. We love the convection option as most items baked cook in the specified time and evenly.
I would recommend this to a friend!
Performance
5
Quality
5
Features
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the inside of the unit but the oven door is hideous
on September 1, 2012
Posted by: Bonnie27
from Auburn, CA
[This review was collected as part of a promotion.] I couldn't wait to get a stainless steel oven/microwave combination. I have had tremendous satisfaction from my 13 year old GE microwave/oven combo. I researched the JTP90spss because it looked so much nicer than this model. But it lacked so many features compared to the pt970srss.
The designer should be fired. How did this ugly door (looks like a fishbowl/bathosphere window) ever get approved? Hate Hate Hate the look. Shame on GE. This model should use a more stainless steel look instead of a shiny black blob hitting you in the face when you walk into the kitchen
The designer should be fired. How did this ugly door (looks like a fishbowl/bathosphere window) ever get approved? Hate Hate Hate the look. Shame on GE. This model should use a more stainless steel look instead of a shiny black blob hitting you in the face when you walk into the kitchen
I would recommend this to a friend!
Performance
5
Quality
4
Features
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
The auto probe is great!
on March 20, 2013
Posted by: Pamela44
from Basking Ridge, NJ 07920, USA
[This review was collected as part of a promotion.] This replaced the same model which was ten years older. I was bummed that both the microwave and oven had to be replaced when it was just the microwave that stopped working. This new model is excellent. I love the auto sensor probe, where you insert the thermometer into the meat you are cooking and set the oven to the internal temperature. It stops when it hits that temperature. So far, perfect every time. I cooked an 18 lb. Thanksgiving turkey this way and it was done in under three hours on convection. It was incredible and delicious. I can't speak for how well it bakes cakes and such because I am not much of a baker. One of the lightbulbs burned out within the first three months but it was easy to change.
I would recommend this to a friend!
Performance
5
Quality
4
Features
5
Value
4
Written by a customer while visiting geappliances.com