Customer reviews from bose.com
Bose - Refurbished Excellent - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - White
Average customer rating
3.6
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
37
4 Stars
16
3 Stars
8
2 Stars
10
1 Star
16
Customer Reviews for Bose - Refurbished Excellent - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - White
Customer Rating
1
Difficult to pair with Bose Soundbar 550, w/ app
on July 31, 2025
Posted by: Surround speakers
Gender:Male
Length of ownership:1 month
I bought these set of surround speakers early this month!
Written by a customer while visiting bose.com
Customer Rating
3
Good but I’m not sure they work as they should
on July 22, 2025
Posted by: RAP 27
Gender:Male
Length of ownership:1 month
I purchased these to enhance my Bose 900 sound bar. I am unable to get much sound from them. One of them works better than the other, but they both only if you get certain things coming off the TV can you hear them so I’m not sure what I’m gonna do.
Response from bose.comBy Klariss, Customer Support, July 22, 2025
Hi there! Thank you so much for reaching out to Bose, we really appreciate you sharing your experience, and we’re truly sorry to hear about the trouble you’re having with your setup. That’s definitely not the performance we’d expect, especially when you're looking to enhance your sound system.
When you have a moment, please send us a direct message including your product’s serial number and any additional setup details you’d like to share. This will help us investigate further and provide the most accurate guidance to get your system sounding exactly as it should.
You can use this link to contact us: https://bose.life/3rykPZR
Klariss - Customer Support
When you have a moment, please send us a direct message including your product’s serial number and any additional setup details you’d like to share. This will help us investigate further and provide the most accurate guidance to get your system sounding exactly as it should.
You can use this link to contact us: https://bose.life/3rykPZR
Klariss - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Just Right
on June 21, 2025
Posted by: Cervelo
Gender:Male
Length of ownership:1 month
Perfect size, weight, and sound. Would like the wireless box to be smaller, but it works.
Written by a customer while visiting bose.com
Customer Rating
5
BOSE Home Theater Surround System
on May 11, 2025
Posted by: Dennis
Gender:Male
Length of ownership:1 month
Bose is an amazing product that I highly recommend to anyone looking for a home theater system. The systems performance is amazing and is easily integrated with any smart tv.
Written by a customer while visiting bose.com
Customer Rating
5
Great difference.
on April 29, 2025
Posted by: Ivan
Gender:Male
Length of ownership:1 month
Just to let you know. After you connect your virtual invisible surround speakers, is very important to make the ADAPTiQ calibration. At first I was really disappointed, the sound was so low and really bad. But right after calibration it was amazing! Really the change is worth it, add the surround speakers and you will be surprised.
Written by a customer while visiting bose.com
Customer Rating
3
Underwhelmed
on April 26, 2025
Posted by: tonyd
Gender:Male
Length of ownership:1 month
Disappointed. Thought speakers would be more noticeable but volume is weak relative to soundbar. Also, impossible to set up without the app which requires an operating system which my i-phone 7 can not achieve.
Written by a customer while visiting bose.com
Customer Rating
4
Great features
on February 25, 2025
Posted by: Ygil2257
I bought these speakers about two weeks ago. And the sound is magnificent.
Written by a customer while visiting bose.com
Customer Rating
4
Disappointment
on February 19, 2025
Posted by: top hill
Gender:Male
Length of ownership:1 month
A little disappointed that for the cost they don't sound any better then my cheaper ones that I use to have.
Written by a customer while visiting bose.com