Customer reviews from bose.com
Bose - Refurbished Excellent - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - White
Average customer rating
3.6
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
37
4 Stars
16
3 Stars
8
2 Stars
10
1 Star
16
Customer Reviews for Bose - Refurbished Excellent - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - White
Customer Rating
5
Great speakers
on October 2, 2026
Posted by: jl
I purchased these a few weeks ago, setup was very with the Bose app..these speakers add another level of sound that you don't experience with just the sound bar. Watching sports it seems as though you're at the stadium. Very happy with my purchase. Would recommend!!
Written by a customer while visiting bose.com
Customer Rating
5
Good Purchase
on May 7, 2026
Posted by: xebec361
Gender:Male
Length of ownership:1 month
Purchased these speakers as a compliment to my Ultra Smart sound bar and 700 bass module. Set up was flawless and easy with the My Bose app. The sound is what I expected and adjusting them for my room was not hard thanks to the ADAPTiQ program. The only small complaint is that the UFS-20 Series II universal floorstands aren't quite tall enough to reach over my sectional sofa. Kust wish the stands were a few inches taller. Might have to consider wall mounts or compatible stands that can go to 42 inches in height. Other than that the purchase was well worthwhile!
Written by a customer while visiting bose.com
Customer Rating
3
Underwhelmed
on May 6, 2026
Posted by: Boser
As someone who owns and has owned many Bose speakers and headphones, I find the surround speakers to be less satisfying than other products. It's possible that the issue comes from the interface with the Bose Sound Bar, but I find relatively little sound is coming from the surround speakers.
Response from bose.comBy Customer Support, May 6, 2026
Thank you for sharing your honest feedback and for being a loyal Bose customer, we truly appreciate your support over the years.
We’re sorry to hear that the Surround Speakers haven’t met your expectations. The sound experience can also be influenced by factors such as placement, room acoustics, and soundbar settings. Adjusting the surround level in the Bose Music app, verifying speaker placement, or recalibrating the system can often improve performance.
To better assist you, please contact us directly at https://bose.life/4nhpw3d, with your Soundbar's serial number and your location.
Thank you again for taking the time to let us know about your experience.
Daisy - Customer Support
We’re sorry to hear that the Surround Speakers haven’t met your expectations. The sound experience can also be influenced by factors such as placement, room acoustics, and soundbar settings. Adjusting the surround level in the Bose Music app, verifying speaker placement, or recalibrating the system can often improve performance.
To better assist you, please contact us directly at https://bose.life/4nhpw3d, with your Soundbar's serial number and your location.
Thank you again for taking the time to let us know about your experience.
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Awesome sound surround
on April 22, 2026
Posted by: Awana
Gender:Male
Length of ownership:6 months
Completed my system of ultra sound bar 2 bass modules and now surround speakers. Sound is amazing like in a theaters.
Written by a customer while visiting bose.com
Customer Rating
4
Completed the set!
on April 18, 2026
Posted by: JPW242
Gender:Male
Length of ownership:1 month
Completed the whole set for my movie room sound. Thumbs up!
Written by a customer while visiting bose.com
Customer Rating
5
Great Surrounds
on April 9, 2026
Posted by: SpencerG
Gender:Male
Length of ownership:1 month
Excellent addition to my Home Theater setup. Speakers are loud and crisp
Written by a customer while visiting bose.com
Customer Rating
5
Great surround sound speakers
on March 24, 2026
Posted by: Ynot6399
Gender:Male
Length of ownership:1 month
I’ve had the smart ultra soundbar and the bass module for months and finally decided to finish it off with the surround speakers and I’m extremely happy I did! I want expecting a big difference, but the surround speakers really make you feel like you’re in the movie or show!!
Written by a customer while visiting bose.com
Customer Rating
5
Must have
on March 20, 2026
Posted by: MAV
Gender:Male
Length of ownership:1 month
Great addition to my Bose 700 sound bar and sub woofer. Great sound
Written by a customer while visiting bose.com