Customer reviews from Kidde
Kidde - Smoke Detector, 10-Year Battery Powered, LED Status Lights, 85 dB Alarm, 20SD10, 1 Pack
Average customer rating
3.1
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
43
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
40
0%of customers recommend this product.
(
0 out of
31)
Customer Reviews for Kidde - Smoke Detector, 10-Year Battery Powered, LED Status Lights, 85 dB Alarm, 20SD10, 1 Pack
Customer Rating
1
Worked for 8 months
on June 20, 2025
Posted by: Raphiki
from Palatine, IL
Frequency of use:Daily
Gender:Male
8 months into its 10 year life and it goes off constantly. Silencing it only works temporarily.
No, I would not recommend this to a friend.
Response from KiddeBy Kidde Team, June 24, 2025
Hi there, your satisfaction is important to us. Please get in touch with us at 1-800-880-6788 or email Kidde.Social.Care@carrier.com, and we'll be happy to assist you with the next steps in helping to find a solution.
Written by a customer while visiting Kidde
Customer Rating
1
Trash fire alarm system
on June 20, 2025
Posted by: Kiddealarmsaregarbage
from Pa
Frequency of use:Daily
Gender:Male
2 years into having this alarm system and it randomly goes off all the time and won't be silenced until you unplug all of them. They were professionally installed and hard wired. The 10 year battery is absolute trash. These alarms go off constantly for absolutely no reason. DO NOT BUY THIS GARBAGE SYSTEM. Poorly made trash that doesn't operate properly and doesn't work as advertised complete waste of money!!
No, I would not recommend this to a friend.
Response from KiddeBy Kidde Team, June 24, 2025
Hi there, we appreciate your feedback. Our team is here to help and would be happy to discuss your concerns. Please give us a call at 1-800-880-6788 or email Kidde.Social.Care@carrier.com, so we can take a closer look into this.
Written by a customer while visiting Kidde
Customer Rating
1
Do not buy
on June 18, 2025
Posted by: Rocky
from Ca
Frequency of use:Daily
Gender:Male
My contractor has installed 20SD10 model 10 years non servicable alarm 4 pcs. in my new home. WIthin a month all alarms are beeping evry single minute non stop. It's trash, do not buy even you get free.
Response from KiddeBy Kidde Team, June 20, 2025
Thank you for sharing your feedback, Rocky. Please give us a call 1-800-880-6788 or email Kidde.Social.Care@carrier.com, and we'll be happy to take a closer look into this.
Written by a customer while visiting Kidde
Customer Rating
1
Defective - Do Not Buy
on May 29, 2025
Posted by: Heat Miser
One month in and it beeps every minute. Apparently there is a fault. What a piece of garbage
No, I would not recommend this to a friend.
Response from KiddeBy Kidde Team, May 30, 2025
Our team is here for you and would like to discuss your concerns about your smoke alarm. Please give us a call at 1-800-880-6788 or email Kidde.Social.Care@carrier.com, so our team can assist you with this matter.
Written by a customer while visiting Kidde
Customer Rating
1
TERRIBLE
on April 28, 2025
Posted by: Jessica
Frequency of use:Daily
Gender:Female
Absolutely terrible. This goes off at the worst times with a “smoke sensor error” with loud alarm beeping and my poor kids scream and cry every time. My 8 year old hates going to the play room because he’s nervous the alarm will go off again. Just woke the boys up with the error again, and they’ve had dreams our house will catch on fire because of this happening.
No, I would not recommend this to a friend.
Response from KiddeBy Kidde Team, April 30, 2025
Thank you for sharing your experience with us. Our team is here to help and would be happy to discuss your concerns. Please don’t hesitate to give us a call at 1-800-880-6788 or email us at Kidde.Social.Care@carrier.com.
Written by a customer while visiting Kidde
Customer Rating
1
Get one with a replaceable battery
on April 27, 2025
Posted by: Tim56
from Pierceton,IN
Frequency of use:Daily
Gender:Male
bought this a month ago already not working beeps like the battery is dead but gives no fault on the LED
No, I would not recommend this to a friend.
Response from KiddeBy Kidde Team, April 30, 2025
We appreciate you bringing this to our attention. Our team is here to help and would be happy to discuss your concerns. Please give us a call at 1-800-880-6788 or email Kidde.Social.Care@carrier.com, so we can further investigate.
Written by a customer while visiting Kidde
Customer Rating
1
Don’t buy
on March 21, 2025
Posted by: User32
Frequency of use:Daily
Gender:Male
I bought this a few months ago and it won’t stop chirping!!!!!!! Literally every minute it continues to beep and it’s so annoying.
No, I would not recommend this to a friend.
Response from KiddeBy Kidde Team, March 21, 2025
We understand your concerns and appreciate you sharing your experience with us. Our team is here for you and happy to help. Please give us a call at 1-800-880-6788 or email Kidde.Social.Care@carrier.com, so we can take a closer look into this.
Written by a customer while visiting Kidde
Customer Rating
1
Problems
on February 19, 2025
Posted by: mik33
I bought a few months ago and now it will not stop chirping, 3x every minute, so its in the trash,
Written by a customer while visiting Kidde