Customer reviews from Kidde
Kidde - Smoke Detector, 10-Year Battery Powered, LED Status Lights, 85 dB Alarm, 20SD10, 1 Pack
Average customer rating
3.1
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
43
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
40
0%of customers recommend this product.
(
0 out of
31)
Customer Reviews for Kidde - Smoke Detector, 10-Year Battery Powered, LED Status Lights, 85 dB Alarm, 20SD10, 1 Pack
Customer Rating
1
Failed after 10 months.
on July 4, 2026
Posted by: Unhappy customer # 10
from Lake Havasu City, AZ
Gender:Female
Frequency of use:Daily
bought 10 months ago and it already started beeping every 60 seconds indicating bad battery. It is supposed to last 10 years NOT 10 MONTHS! I bought them for the whole house, so I hope the others don't fail too. BATTERY IS NOT REPLACEABLE, YOU HAVE TO BUY ANOTHER WHOLE SMOKE DETECTOR! What!!!
No, I would not recommend this to a friend.
Response from KiddeBy Kidde Team, July 6, 2026
Thanks for your message and for reaching out to Kidde. A chirp every 60 seconds is the alarm’s low-battery alert. Please install fresh, approved batteries and press and hold the Test/Hush button until the alarm sounds (i.e., reset alarm) to confirm operation. If the chirp continues after replacing the batteries and resetting the alarm, please contact Kidde Customer Support at 1-800-880-6788 so we can assist further.
Written by a customer while visiting Kidde
Customer Rating
1
AWFUL!!!!
on February 4, 2026
Posted by: donotbuythese
after having to replace our alarms once our old ones expired, the kiddie models false alarm sometimes multiple times a day. hard wired so the entire house can hear it at 4am. do not buy these. i cant sleep or focus or relax because i am constantly paranoid about this alarm going off again because it happens so often. terrible terrible product.
Response from KiddeBy Kidde Team, February 6, 2026
Hi, thanks for reaching out. Nuisance alarms can occur for different reasons which include common things like —cooking, aerosols, steam, or dust entering the sensor. Here are some tips to help solve this… you can use the Hush feature if safe to do so (i.e., confirming there is no actual fire), clean the alarm thoroughly with compressed air into sensor openings, and ensure it’s placed away from kitchens and bathrooms, as well as HVAC vents and fans. If the behavior continues after cleaning and relocating, please contact 1-800-880-6788 for additional support or replacement options.
Written by a customer while visiting Kidde
Customer Rating
1
not found
on January 21, 2026
Posted by: david123
from texas
Gender:Male
Frequency of use:Daily
it woke me up in the night and it was a false alarm. now it doesnt work
Response from KiddeBy Kidde Team, January 22, 2026
Thank you for reaching out to us. We would like to look into this with you. Please send details to us at Kidde.product.support@kgsolutions.com and someone from our team will be in touch.
Written by a customer while visiting Kidde
Customer Rating
1
Wow, only last one year and three months
on January 10, 2026
Posted by: Mar60
from Seattle WA
Gender:Female
Frequency of use:Daily
I purchased a condo with this smoke alarm already installed. No beeps or chirps to tell me that there is an issue. bi monthly checks were just fine, as far as I could tell. This evening, it starts going off like a full blown fire. I brought it down from the ceiling and had to disable it becase it would not stop beeping.
With such a low quality product, I'm not surprised that the terms and conditions set it out that nothing is there fault.
Upon reading other reviews, the five star reviews are from "incentivized" customers...
No, I would not recommend this to a friend.
Response from KiddeBy Kidde Team, January 13, 2026
Hi, thank you for bringing this to our attention. Your satisfaction is important to us. Please get in touch with us at 1-800-880-6788 or email Kidde.product.support@kgsolutions.com, and we'll be happy to assist you with the next steps in helping to find a solution.
Written by a customer while visiting Kidde
Customer Rating
2
Doesn’t Last
on December 14, 2025
Posted by: Full-time RV Living
from Winchester, KY
Gender:Male
I have only had my alarm 3 years & it needs replacement already.
No, I would not recommend this to a friend.
Response from KiddeBy Kidde Team, December 15, 2025
We appreciate you bringing this to our attention. Our team is here to help and would be happy to discuss your concerns. Please give us a call at 1-800-880-6788 or email Kidde.Product.Support@carrier.com, so we can further investigate.
Written by a customer while visiting Kidde
Customer Rating
3
Falls short of 10 years.
on December 14, 2025
Posted by: Super Dave
I purchased 5 of the sealed "10 year" battery powered detectors for every bedroom in our home. Unfortunately, 3 out of 5 did not last the full stated "10 year" life. The ones that failed still had at least a year left in time that they are claimed to last.
No, I would not recommend this to a friend.
Response from KiddeBy Kidde Team, December 15, 2025
We appreciate you bringing this to our attention. Our team is here to help and would be happy to discuss your concerns. Please give us a call at 1-800-880-6788 or email Kidde.Product.Support@carrier.com, so we can further investigate.
Written by a customer while visiting Kidde
Customer Rating
1
Terrible
on December 9, 2025
Posted by: Drew249
from Arizona
Gender:Male
Yup crap. Been replaced twice. All of them in the house. Chirping and going off again after only having them for a few months.
No, I would not recommend this to a friend.
Response from KiddeBy Kidde Team, December 12, 2025
Thanks for your message and for reaching out to Kidde. A chirp every 60 seconds is the alarm’s low-battery alert. Please install fresh, approved batteries and press and hold the Test/Hush button until the alarm sounds (i.e., reset alarm) to confirm operation. If the chirp continues after replacing the batteries and resetting the alarm, please contact Kidde Customer Support at 1-800-880-6788 so we can assist further.
Written by a customer while visiting Kidde
Customer Rating
1
Stay away
on November 28, 2025
Posted by: NG10
Frequency of use:Daily
Installed three months ago, already getting false alarms.
No, I would not recommend this to a friend.
Response from KiddeBy Kidde Team, December 12, 2025
Hi there, thank you for your review. Nuisance alarms can happen for several reasons - things like cooking, steam, aerosols, or dust getting into the sensor. You can try using the Hush feature if you’ve confirmed there’s no actual fire, cleaning the unit with compressed air, and checking that the alarm isn’t placed too close to kitchens, bathrooms, or HVAC vents. If the alarm keeps sounding after these steps, give us a call at 1-800-880-6788 and we’ll be happy to help.
Response from KiddeBy Kidde Team, December 12, 2025
Thanks for your message and for reaching out to Kidde. Nuisance alarms can occur for different reasons which include common things like —cooking, aerosols, steam, or dust entering the sensor. Here are some tips to help solve this… you can use the Hush feature if safe to do so (i.e., confirming there is no actual fire), clean the alarm thoroughly with compressed air into sensor openings, and ensure it’s placed away from kitchens and bathrooms, as well as HVAC vents and fans. If the behavior continues after cleaning and relocating, please contact 1-800-880-6788 for additional support or replacement options.
Written by a customer while visiting Kidde