Customer reviews from otterbox.com
OtterBox - Symmetry Series 360 Elite Folio Tablet Case for Apple iPad Pro 11" (4th gen, 3rd gen, 2nd gen, and 1st gen) - Scholar Grey
Average customer rating
3.1
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
30
4 Stars
10
3 Stars
12
2 Stars
21
1 Star
20
45%of customers recommend this product.
(
34 out of
76)
Customer Reviews for OtterBox - Symmetry Series 360 Elite Folio Tablet Case for Apple iPad Pro 11" (4th gen, 3rd gen, 2nd gen, and 1st gen) - Scholar Grey
Posted by: Anonymous
Verified Purchase:Yes
Love it. It’s compact and light weight, makes it a pleasure to use
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: No Name
Verified Purchase:Yes
Great case, but pencil is exposed. I don't like that. I wish the pencil was covered. Even though it's magnetic, I'm afraid of losing it.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: JLSTL
Verified Purchase:Yes
The pencil holder broke off within the first week!
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 29, 2024
Hello! We are so sorry to hear you experienced an issue with the pencil holder portion of your case. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Bremt
Verified Purchase:Yes
Great product.. Both quality and features are top of the line..
Written by a customer while visiting otterbox.com
Customer Rating
2
Poor quality
on January 13, 2024
Posted by: Jschaff
I have purchased two of these and both pencil drawers broke. The first broke after a couple of month and the second broke after a few weeks. We have purchased many OtterBox iPhone cases and have been happy with them but the quality on this iPad case is not up to par. I would not recommend.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 16, 2024
Hello! We’re so sorry to hear about the trouble with your Symmetry Series case! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Bob L
Verified Purchase:Yes
It’s a good cover/case but not as good as the previous version. The pencil holder on this one is not as good and prone to falling out/failure. Very pricey as well.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Grace King
Verified Purchase:Yes
It is such a stylish and protecting case. I love it!
Written by a customer while visiting otterbox.com
Customer Rating
1
on December 16, 2023
Posted by: Nova
Very disappointed in this purchase. I’ve only had it about two weeks and already the part that holds the pencil on has broken off and does not stay attached. I have always had the fender cases for my other phones and iPads, and have been extremely pleased but this symmetry series is not worth the money.
Response from otterbox.comBy Customer Service, December 18, 2023
Hello, Nova! We are so sorry to hear that the pencil holder portion of the product has broken. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this situation!
Written by a customer while visiting otterbox.com