Customer reviews from otterbox.com
OtterBox - Symmetry Series 360 Elite Folio Tablet Case for Apple iPad Pro 11" (4th gen, 3rd gen, 2nd gen, and 1st gen) - Scholar Grey
Average customer rating
3.1
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
30
4 Stars
10
3 Stars
12
2 Stars
21
1 Star
20
45%of customers recommend this product.
(
34 out of
76)
Customer Reviews for OtterBox - Symmetry Series 360 Elite Folio Tablet Case for Apple iPad Pro 11" (4th gen, 3rd gen, 2nd gen, and 1st gen) - Scholar Grey
Posted by: KM Field Geo
Verified Purchase:Yes
Perfect fit, sturdy and ergonomic cover. Pretty sure I can drop my iPad with no damage, though I haven't tried yet.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chris
Verified Purchase:Yes
I appreciate Otter Box products and have owned several. However this iPad Pro Case will not fit the new IPad Pro 11’. I nearly twisted the iPad trying to get it in the box. Can not
Response from otterbox.comBy Customer Service, Customer Service, May 7, 2025
Hello, Chris! We are so sorry to hear you are experiencing a fit issue with this case and your device. Please reach out to our Customer Service Team and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: dewellg
Verified Purchase:Yes
Be aware that Otterbox makes wonderful products, BUT, they are heavier than others. That is what makes them so dependable to protect your devices. I have used them since the first iPhone 4 came out. I have tried others but keep coming back to the Otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Will
Verified Purchase:Yes
I wish that the screen flap would have a better magnetization to the back of the case when. It just flaps around most of the time. Overall really enjoy it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dkot
Verified Purchase:Yes
Incorrect description. When i purchased, it stated for all 4 iPads but it did not fit.
Response from otterbox.comBy Customer Service, February 7, 2025
We’re so sorry to hear about the trouble with your product! I can see that it's notates which Gen iPads this case will fit on the website, but please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this situation
Written by a customer while visiting otterbox.com
Posted by: Kate
Verified Purchase:Yes
Case already broke where you store your Apple Pencil, not impressed
Response from otterbox.comBy Customer Service, February 7, 2025
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Travis
Verified Purchase:Yes
I had the early version of this case (2019 I think) and it held up brilliantly. The first version had a second “flap” that would wrap the pencil and secure with a magnet. It worked quite well. This new version slides in and out and constantly in lips and falls off. Redesign failure. The remainder of the case is the same design and meets the typical high quality Otterbox criteria. Bummer about the pencil holder design.
Response from otterbox.comBy Customer Service, January 24, 2025
Thank you for your feedback regarding the iPad Pro (11-inch) (3rd gen) Symmetry Series 360 Elite Series. We have taken your feedback to the company for future consideration.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I was expecting more for the price it cost. Could be a lot better
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, May 17, 2024
Hello! We hope that as you use and enjoy this Symmetry Series 360 Elite case the features and great protection grow on you. Should any questions arise as you enjoy the product, please reach out to our CS Team by phone or via chat, as we are always happy to help!
Written by a customer while visiting otterbox.com