Customer reviews from swann.com
Swann - EVO Wi-Fi Video Doorbell, Wired or Wire-Free, Motion Detection, Night Vision, 2-Way Talk - Black
Average customer rating
3.7
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
4
4 Stars
2
3 Stars
4
2 Stars
0
1 Star
1
Customer Reviews for Swann - EVO Wi-Fi Video Doorbell, Wired or Wire-Free, Motion Detection, Night Vision, 2-Way Talk - Black
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting swann.com
Customer Rating
3
Wi-Fi login takes too long
on November 30, 2025
Posted by: Smithy500
Easy to use and set up but takes forever once you’ve had a notification for it too log into Wi-Fi. Sometimes it takes more than one attempt. This is its biggest downfall.
Response from swann.comBy Mary, Swann Team, November 30, 2025
Hi Troy,
Thank you for your feedback. We’re glad to hear that setup was easy and that the system is user-friendly, but we’re sorry to hear that logging into Wi-Fi after receiving a notification has been frustrating and sometimes requires multiple attempts.
This can occasionally happen due to network strength, device settings, or app connectivity, and we’d be happy to help troubleshoot to improve the speed and reliability of your login experience. Optimizing Wi-Fi placement or adjusting certain app settings can often make a big difference.
Please reach out to us at tech@swann.com, and our team can guide you through the best solutions to make accessing your notifications faster and smoother.
Your feedback is truly appreciated.
Mary – Swann Team
Thank you for your feedback. We’re glad to hear that setup was easy and that the system is user-friendly, but we’re sorry to hear that logging into Wi-Fi after receiving a notification has been frustrating and sometimes requires multiple attempts.
This can occasionally happen due to network strength, device settings, or app connectivity, and we’d be happy to help troubleshoot to improve the speed and reliability of your login experience. Optimizing Wi-Fi placement or adjusting certain app settings can often make a big difference.
Please reach out to us at tech@swann.com, and our team can guide you through the best solutions to make accessing your notifications faster and smoother.
Your feedback is truly appreciated.
Mary – Swann Team
Written by a customer while visiting swann.com
Customer Rating
5
My Doorbell just told the AusPost guy to leave it by the door!!!!
on September 19, 2025
Posted by: TekProTerry
I programmed my doorbell, in the APP to leave deliveries by the door and in within hours my Doorbell just told the Aus-post guy to leave it by the door!!!!
Response from swann.comBy Mary, Swann Team, September 21, 2025
Hi Travis, Thank you for your feedback. That’s awesome to hear. We're thrilled to know that the doorbell’s delivery feature worked just as you programmed it, making it easier for you and the delivery driver. It’s always great when the system is able to make things more convenient for you. If you ever have any questions or need assistance down the line, feel free to reach out to us at tech@swann.com. We're here to help. Your feedback is truly appreciated. Mary - Swann Team.
Written by a customer while visiting swann.com