horrible parts availability. Just a matter of time till you need a new oil storage container. THEN -- good luck! You have to buy the container and lid separately- then the oil plug- then the "water gate support." BUT you're still not finished! You need the spring and the counterpart to the water gate support WHICH APPARENTLY ARE NOT FOR SALE!!!! The only reason I gave this item 2 stars is that it works fairly well and the storage tray doesn't take up much room in the fridge.
I brought this deep fryer on 04/13/2018 and used only couple of times. Now its not working at all. I tried to reset for several times, but not heating at all. Really i am tired of this. Anyone can help me for what to do?
I cannot get this product to heat the oil properly. When set at 375 degrees, I'm lucky if get up to 340 degrees - and if you try to actually cook with it, it will never come back up even to the paltry 340 degrees you started with. Also, the drain doesn't really work. A very tiny amount drained into the reservoir and then it just stopped. it also seems pretty flimsy in a lot of ways. I doubt that it would hold up for long - even if you could get it up to temperature. So, while the design concepts are great, the actual product if very poorly made and just doesn't deliver on its promise.
I had a round T-Fal deep fryer for 15 years from the 90's. Had to replace it bought this. I've never been so disappointed in a product. It leaked oil from day one. Didn't heat properly. Just junk.
I had a t-fal fryer for several years and it worked well. The power unit on it died so I went to purchase a new one. Bought an Emeril fryer in place of it because it looked a lot like my t-fal but had a larger capacity. Unfortunately, that was a big mistake. I made sure it was not overfilled but when I went to make a second batch of fries, it immediately overflowed hot oil all over my counter and onto my floor. What also was a big problem, when the basket was raised for draining, it sat so high, you could not keep the cover on the unit. With all the popping noises coming from the oil, it was not safe at all. When I purchased this new t-fal fryer, it worked well. Had no problems with overflowing oil but I would like to know why the catch on the basket was lowered so much that the basket on the new one sits too high and now stops the cover from coming down all the way while the basket is draining. I actually took the basket from my old unit and used it instead of the new one.
I was concerned at the brand name and yet was impressed after its first and second uses. Now I'm experienced with the fryer and I have no negatives to share at all.
I bought this on a whim because I love fried oysters. I used it for the first time yesterday and all the product features worked as described. It heated up quickly, the oysters came out just right, and the oil drained through the filter into the container. The major parts went right into the dishwasher, so clean-up was easy. I did not test the temperature of the oil, so I can't say whether it was precise. I was very pleasantly surprised, so I'm hoping it continues to work well.