Customer Reviews for StarTech.com - M.2 SATA SSD Enclosure, USB 3.0 (5Gbps), UASP, Aluminum
Customer Rating
4
Rugged SSD storage enclosure that goes anywhere!
on December 30, 2016
Posted by: Tazbier3
The build quality and the compact size on the SSD ultra portable external drive were the first thing I noticed straight out of the box. Also given all the tools needed including the mini screwdriver was a plus so I could install the drive quickly. Most drives I have seen are in a plastic housing and the housing will make sure to protect and add longevity to the drive to be used over and over again.
I bought this 2 days ago, received it today. Product looks flimsy. The only thing i wasn't impressed was the front enclose cap/lid is missing ! I am not sure if i want to keep it or send it back. Since the SSD slides out without the front plate :( .
Response from startech.comBy Barry, Customer Support, December 6, 2016
Hello,
Thanks for taking the time to share your experience with our M.2 SSD enclosure. We're very sorry to hear that you received a package with missing parts. We have passed your email address over to our Technical Advisory Team. They will be in touch with you soon to coordinate sending a replacement enclosure to you right away.
We're very sorry for the inconvenience this has caused and hope to resolve it quickly.
I needed to migrate the data from a dead laptop and picked one of these up yesterday. Mounting the M.2 drive to the board is ridiculous, as the screw/nuts included are too tiny to be handled easily and don't feel solidly connected.
The back panel on mine is misaligned (badly drilled holes), as only 1 screw can be used, the other is off-centered.
Found this on newegg. I do like, however I did not receive the screwdriver or the screws that close the front plate. I did to take one screw from the back to close the front plate.
Response from startech.comBy Barry, Customer Support, September 8, 2016
Hello,
We're glad you're enjoying the enclosure, but sorry to hear about the missing parts from the package.
One of our Technical Advisors should be contacting you via email shortly to arrange getting the missing parts over to you.
If you need anything else in the meantime, you can speak with one of our advisors by clicking "Support" at the top of our website.