Customer reviews from startech.com
StarTech.com - M.2 SATA SSD Enclosure, USB 3.0 (5Gbps), UASP, Aluminum
Average customer rating
2.9
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
2
4 Stars
4
3 Stars
8
2 Stars
2
1 Star
4
Customer Reviews for StarTech.com - M.2 SATA SSD Enclosure, USB 3.0 (5Gbps), UASP, Aluminum
Customer Rating
4
Decent Enclosure
on April 24, 2021
Posted by: Darren
I bought this enclosure (SM2NGFFMBU33) two months ago to transfer files from a PC with a dead motherboard. The enclosure worked fine and did exactly what I needed. I did check and double-check the M.2 SSD connector BEFORE I ordered it to make sure it would fit properly. My SSD was pulled from an older PC and I did see enclosures on the market where it would not fit the connector. Apparently all M.2 connectors are not the same or have changed slightly over time despite an assumed standard.
Pros: Aluminum construction for durability, good build quality - solid and everything fits together the way it was designed, no external power required, all parts were included in my kit, file transfer speeds were fast
Cons: the screws are tiny and really hard to work with, the SSD mounting screw causes a slight bend in the SSD board, and the SSD mounting screw comes loose and requires retightening periodically
Subject to the cons described above I would both recommend this product and purchase it again.
Written by a customer while visiting startech.com
Customer Rating
3
Missing parts
on April 20, 2021
Posted by: taraL
Opened up box and missing the SSD mounting screw and standoff as well as the end plate. Very disappointing as it is not functional with missing parts :(
Response from startech.comBy Dan, Customer Support, April 21, 2021
We apologize about the inconvenience this caused. We will reach out to see if we can offer some assistance.
Written by a customer while visiting startech.com
Customer Rating
1
Doesn't work
on June 26, 2020
Posted by: br13
My SSD boots, but when I try to look at the content with this adapter, my computer calls the adapter a removable disk adapter with no disk.
Response from startech.comBy Stacey, Customer Support, July 21, 2020
Thank you for taking the time to leave your feedback. I’m sorry to hear of the difficulties you are experiencing. We’re reaching out directly to see if we can assist. Did you know we offer free lifetime support with all our products? You can reach out to our Technical Advisors via phone or chat 24 hours a day, 5 days a week for assistance.
Written by a customer while visiting startech.com
Customer Rating
5
Better than a flash drive!
on January 30, 2019
Posted by: Andrew11
I wanted one of these to work with a WD green M.2 drive I picked up on special to see if i could 'make' a large capacity USB drive. This worked better than I expected. Not only did I get a large capacity drive in a portable enclosure, the cable means a large USB stick isn't sitting in my USB port daring me to bump it and ruin the port. Transfer speeds are very good with large files and the enclosure is very good at dissipating heat. Overall I am very impressed!
Written by a customer while visiting startech.com
Customer Rating
3
Not detecting SSD
on January 14, 2019
Posted by: Winston
Hi, i have the SM2NGFFMBU33
i added a crucial P1 M.2 2280, after connecting the unit to the computer, it fails to recognize the SSD -. Windows can see the Disk 2 Removable but states no Media. the SSD is connected and if i put it in a laptop it works fine. advice?
i added a crucial P1 M.2 2280, after connecting the unit to the computer, it fails to recognize the SSD -. Windows can see the Disk 2 Removable but states no Media. the SSD is connected and if i put it in a laptop it works fine. advice?
Thanks
Response from startech.comBy Brian, Customer Support, January 15, 2019
Hi Winston,
Unfortunately this product will not work with your Crucial SSD because that drive uses a PCI-express interface. Our enclosure only works with SATA, m.2 drives. If your computer has a Thunderbolt 3 interface, you may use our BNDTB4M2E1 to access your drive. While it is more costly, it will also out-perform a USB 3.0 enclosure by a wide margin. We have also emailed you directly with this information.
Unfortunately this product will not work with your Crucial SSD because that drive uses a PCI-express interface. Our enclosure only works with SATA, m.2 drives. If your computer has a Thunderbolt 3 interface, you may use our BNDTB4M2E1 to access your drive. While it is more costly, it will also out-perform a USB 3.0 enclosure by a wide margin. We have also emailed you directly with this information.
Written by a customer while visiting startech.com
Customer Rating
3
Good product, poor instructions and missing parts
on January 12, 2019
Posted by: macphoto1970_012
This is a good quality enclosure as far as function and overall build.
The instructions are poor and what should be a mindless install had me stumped for a bit.
The instructions talk of a standoff installed...Mine was in the bag and I thought it was to screw the m.2 down.
I was missing the screws for the end of the enclosure as none were provided.
This should be a fast install but wow for some reason I had to read and figure this out. Then I looked at other reviews and found out that this is common. The screw is too short....no its the right length you need to screw down the stand off with the nut and then the other screw ...screws in the standoff.
The instructions are poor and what should be a mindless install had me stumped for a bit.
The instructions talk of a standoff installed...Mine was in the bag and I thought it was to screw the m.2 down.
I was missing the screws for the end of the enclosure as none were provided.
This should be a fast install but wow for some reason I had to read and figure this out. Then I looked at other reviews and found out that this is common. The screw is too short....no its the right length you need to screw down the stand off with the nut and then the other screw ...screws in the standoff.
The enclosure works well but I still found it frustrating that what should take zero instructions took me time to figure out...and the poor instructions made thing even more difficult to understand. On top of that missing screws ...well thats an incomplete product.
Good and bad with this but function is what really matters and for that it is ok
I reviewed this product in exchange for an unbiased review.
Written by a customer while visiting startech.com
Customer Rating
2
parts missing
on December 6, 2018
Posted by: trillal
Not all parts were in package, i am missing the end plate so i can't really use it since the whole drive just slips out of the "enclosure".
Response from startech.comBy Sam, Customer Support, December 26, 2018
Thank you for your feedback on SM2NGFFMBU33. We're sorry that it didn't come with all of its components. We recommend reaching out to our Technical Advisors at 1-800-265-1844 or www.startech.com/chat so we can mail you any missing parts. We're available 24 hours a day, 5 days a week, to provide support.
Written by a customer while visiting startech.com
Customer Rating
3
TRIM support
on November 12, 2018
Posted by: NS123
Supported TRIM perfectly BUT only after a search for the correct ASM 1153E firmware file - 140509_A1_82_40.bin then update with a third party MPtool application. This was done at my own risk - I do not recommend other users do this as they may render the unit non-functional. Perhaps I had an unit with older firmware. Suggestion - maybe provide the ASM1153E firmware which supports TRIM directly on the startech website rather than have to search at least an hour to fix it. TRIM is important for optimal SSD function. Build quality etc is good but only 3 star for this reason.
Written by a customer while visiting startech.com