Customer reviews from X-SENSE.com
X-SENSE - 10-Year Battery Smoke Detectors with Photoelectric Sensor and LED Warning Light 4 Pack - White
Average customer rating
3.4
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
5
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
3
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for X-SENSE - 10-Year Battery Smoke Detectors with Photoelectric Sensor and LED Warning Light 4 Pack - White
Customer Rating
5
I've been installing these smoke alarms for my
on March 14, 2026
Posted by: Anonymous
from Prescott Valley, Arizona, United States
I've been installing these smoke alarms for my customers with total confidence in your product
Written by a customer while visiting X-SENSE.com
Customer Rating
3
They appear to be reasonable smoke detectors
on January 23, 2026
Posted by: Anonymous
from South Jordan, Utah, United States
They appear to be reasonable smoke detectors but their function remains to be seen as we haven't had them very long.
Response from X-SENSE.comBy X-Sense Support, August 3, 2026
Dear Customer,
Thank you for sharing your initial impressions with us! We completely understand that peace of mind comes with long-term reliability when it comes to home safety devices.
Our SD2J0AX Standalone Smoke Alarms are built with high-precision photoelectric sensors and undergo rigorous quality testing to ensure reliable, long-term protection for your home.
Now that you've had some time to use them, we hope they have been performing smoothly! If you ever have any questions, need assistance, or require support down the road, please feel free to reach out to us directly at service@x-sense.com. We are always here to help!
Best regards,
X-Sense Customer Care Team
Thank you for sharing your initial impressions with us! We completely understand that peace of mind comes with long-term reliability when it comes to home safety devices.
Our SD2J0AX Standalone Smoke Alarms are built with high-precision photoelectric sensors and undergo rigorous quality testing to ensure reliable, long-term protection for your home.
Now that you've had some time to use them, we hope they have been performing smoothly! If you ever have any questions, need assistance, or require support down the road, please feel free to reach out to us directly at service@x-sense.com. We are always here to help!
Best regards,
X-Sense Customer Care Team
Written by a customer while visiting X-SENSE.com
Customer Rating
3
Ordered the wrong item. I never unpacked them
on December 10, 2025
Posted by: Anonymous
from Dallas, Texas, United States
I never unpacked them. Mis-ordered as I was trying to order an alarm compatible with my SBS50. Waiting on return instructions
Response from X-SENSE.comBy X-Sense Support, August 4, 2026
Dear Customer,
Thank you for sharing your feedback, and we apologize for any confusion regarding product model compatibility with the SBS50 base station.
According to our records, your return process was smoothly completed and a full refund was issued for the order. Our customer support team also reached out to you directly via email to assist with compatible model recommendations for your SBS50 base station.
Please check your inbox for our message. If you need any further assistance or have questions about base station setup, please feel free to reply directly or contact us at service@x-sense.com.
Best regards,
X-Sense Support Team
Thank you for sharing your feedback, and we apologize for any confusion regarding product model compatibility with the SBS50 base station.
According to our records, your return process was smoothly completed and a full refund was issued for the order. Our customer support team also reached out to you directly via email to assist with compatible model recommendations for your SBS50 base station.
Please check your inbox for our message. If you need any further assistance or have questions about base station setup, please feel free to reply directly or contact us at service@x-sense.com.
Best regards,
X-Sense Support Team
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Perfect for what I was looking for great deal
on September 6, 2025
Posted by: Anonymous
from Alameda, California, United States
Perfect for what I was looking for great deal and easy to install
Written by a customer while visiting X-SENSE.com
Customer Rating
2
Cannot replace the battery!
on August 11, 2025
Posted by: Anonymous
from Baxley, Georgia, United States
Warning! You cannot replace the battery in these detectors.
Response from X-SENSE.comBy X-Sense Support, August 6, 2026
Dear Customer,
Thank you for sharing your feedback with us. We apologize for any confusion regarding the battery specifications of your alarm.
Our SD2J0AX Smoke Alarm features a 10-year sealed lithium battery designed to provide long-term continuous protection without the hassle of frequent battery replacements. If you prefer models with replaceable batteries, we also offer alternative options to meet your specific needs.
If you would like to explore other models or need any further assistance, please feel free to contact us at:
service@x-sense.com
Best regards,
X-Sense Support Team
Thank you for sharing your feedback with us. We apologize for any confusion regarding the battery specifications of your alarm.
Our SD2J0AX Smoke Alarm features a 10-year sealed lithium battery designed to provide long-term continuous protection without the hassle of frequent battery replacements. If you prefer models with replaceable batteries, we also offer alternative options to meet your specific needs.
If you would like to explore other models or need any further assistance, please feel free to contact us at:
service@x-sense.com
Best regards,
X-Sense Support Team
Written by a customer while visiting X-SENSE.com