Customer reviews from X-SENSE.com
X-SENSE - 10-Year Battery Smoke Detectors with Photoelectric Sensor and LED Warning Light 4 Pack - White
Average customer rating
3.8
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
10
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
3
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for X-SENSE - 10-Year Battery Smoke Detectors with Photoelectric Sensor and LED Warning Light 4 Pack - White
Customer Rating
4
Mounting holes orientation not aligned with face
on May 23, 2026
Posted by: AlphaXYZ
Gender:Male
Verified Purchase:Yes
Good looking and reasonably priced. Base mounting holes aren’t aligned up-down or left-right with the alarm face, so if mounting on wall, the screw holes are at an angle you have to correct for.
I would recommend this to a friend!
Written by a customer while visiting X-SENSE.com
Customer Rating
5
We use these in our rental properties like the
on May 15, 2026
Posted by: James B
from Portsmouth, Ohio, United States
We use these in our rental properties like the idea of not having to change battery each year
Written by a customer while visiting X-SENSE.com
Customer Rating
4
Too early to tell
on April 27, 2026
Posted by: John P
from Ravenna, Ohio, United States
Too early to tell ..replaced the same model that did not last any where near 5 years, letbalone 10
Written by a customer while visiting X-SENSE.com
Customer Rating
5
It was easy to install
on April 27, 2026
Posted by: Alexandra W
from Marquette, Michigan, United States
It was easy to install. Very good steps in directions. Then the alarm test was done. Hope it never has to go off.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
Great fit. Work as they need to.
on April 24, 2026
Posted by: Doc
from Cedar Rapids, Iowa, United States
These are great. The are packed nicely and protected from scratches. Installation was simple with materials I needed for the ceiling.
Written by a customer while visiting X-SENSE.com
Customer Rating
5
I've been installing these smoke alarms for my
on March 14, 2026
Posted by: Anonymous
from Prescott Valley, Arizona, United States
I've been installing these smoke alarms for my customers with total confidence in your product
Written by a customer while visiting X-SENSE.com
Customer Rating
3
They appear to be reasonable smoke detectors
on January 23, 2026
Posted by: Anonymous
from South Jordan, Utah, United States
They appear to be reasonable smoke detectors but their function remains to be seen as we haven't had them very long.
Response from X-SENSE.comBy X-Sense Support, August 3, 2026
Dear Customer,
Thank you for sharing your initial impressions with us! We completely understand that peace of mind comes with long-term reliability when it comes to home safety devices.
Our SD2J0AX Standalone Smoke Alarms are built with high-precision photoelectric sensors and undergo rigorous quality testing to ensure reliable, long-term protection for your home.
Now that you've had some time to use them, we hope they have been performing smoothly! If you ever have any questions, need assistance, or require support down the road, please feel free to reach out to us directly at service@x-sense.com. We are always here to help!
Best regards,
X-Sense Customer Care Team
Thank you for sharing your initial impressions with us! We completely understand that peace of mind comes with long-term reliability when it comes to home safety devices.
Our SD2J0AX Standalone Smoke Alarms are built with high-precision photoelectric sensors and undergo rigorous quality testing to ensure reliable, long-term protection for your home.
Now that you've had some time to use them, we hope they have been performing smoothly! If you ever have any questions, need assistance, or require support down the road, please feel free to reach out to us directly at service@x-sense.com. We are always here to help!
Best regards,
X-Sense Customer Care Team
Written by a customer while visiting X-SENSE.com
Customer Rating
3
Ordered the wrong item. I never unpacked them
on December 10, 2025
Posted by: Anonymous
from Dallas, Texas, United States
I never unpacked them. Mis-ordered as I was trying to order an alarm compatible with my SBS50. Waiting on return instructions
Response from X-SENSE.comBy X-Sense Support, August 4, 2026
Dear Customer,
Thank you for sharing your feedback, and we apologize for any confusion regarding product model compatibility with the SBS50 base station.
According to our records, your return process was smoothly completed and a full refund was issued for the order. Our customer support team also reached out to you directly via email to assist with compatible model recommendations for your SBS50 base station.
Please check your inbox for our message. If you need any further assistance or have questions about base station setup, please feel free to reply directly or contact us at service@x-sense.com.
Best regards,
X-Sense Support Team
Thank you for sharing your feedback, and we apologize for any confusion regarding product model compatibility with the SBS50 base station.
According to our records, your return process was smoothly completed and a full refund was issued for the order. Our customer support team also reached out to you directly via email to assist with compatible model recommendations for your SBS50 base station.
Please check your inbox for our message. If you need any further assistance or have questions about base station setup, please feel free to reply directly or contact us at service@x-sense.com.
Best regards,
X-Sense Support Team
Written by a customer while visiting X-SENSE.com