Customer reviews from jbl.com
JBL - Refurbished Excellent - Clip 5 Portable Bluetooth Speaker - 2024 - Camouflage
Average customer rating
4.3 out of 5
4.3
(172 Reviews)
Open Ratings Snapshot
Rating breakdown 172 reviews
5 Stars
118
4 Stars
18
3 Stars
18
2 Stars
7
1 Star
11
100%of customers recommend this product. 
(
25 out of 25
)
Best Buy Privacy Policy
Customer Reviews for JBL - Refurbished Excellent - Clip 5 Portable Bluetooth Speaker - 2024 - Camouflage
Customer Rating
5 out of 5
5
Love my personalization. Pic looks fire 🔥
on January 8, 2026
Posted by: Ralphy107
from Lodi NJ
Bought this a week or more before X mas and it arrived 23rd or 24th ,before x mas day though. It was for myself so I didn’t need it rushed but it was nice to open my package for x mas day. Love it, I got my personalized and my pic looks fire 🔥, everyone loves it. I ordered this to clip on myself when I go skiing. I gave out 5 to my kids and nephews for x-mas, for our upcoming ski trip but there’s is just black, not personalized. They love it, they use it already especially in the shower. As for the speaker is good quality great sound perfect for what we want it.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Clip-tastic
on January 6, 2026
Posted by: Southwest Rambler
from New Mexico
I bought this for backpacking but find myself using it more and more around the house. The sound for the size is really pleasantly surprising . Also the battery life is awesome. And with the app you can customize the sound. I highly recommend this speaker.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Quality class company
on January 5, 2026
Posted by: Cogman
This is my third speaker JBL is a class company. Quality great sound .I highly recommend their products 2 in my home 1 in my golf bag
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
on December 28, 2025
Posted by: jk22
I bought this for my granddaughter for Christmas and she loves it.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Clip 5
on December 27, 2025
Posted by: Sssa
from MI
Works just as expected! Just what i needed! Thanks JBL for another great product!
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
Mostly good, but…
on December 26, 2025
Posted by: sjdm
from North Carolina
Great sound, but randomly shuts off after 20 minutes of use. The battery isn’t dead, I just have to turn it back on again. This has happened several times.
Response from jbl.comBy Customer Support, December 27, 2025
Thank you for your review. We're here to help you with your JBL Clip 5. Please try to do a reset. To reset the speaker, press and hold the play/pause and Volume + buttons for more than 2 seconds or until the speaker turns off. Once done, pair it again to your device to see if it fixes the issue. If not, feel free to contact our customer support for further assistance. https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
personalized perfection
on December 26, 2025
Posted by: jbl speaker gifted
amazing gift. colors came out great and seems like it will do well. painted area is a but tacky even days after being open but not coming off tacky, I think thats just the way it is. overall though great product, great sound and design.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Happy kid on Christmas morning!
on December 25, 2025
Posted by: Jen L
from Robesonia, Pa
Bought this for my daughter for Christmas, her eyes lit up when she opened this morning! Great sound and looks amazing!!
Written by a customer while visiting jbl.com
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