Customer reviews from jbl.com
JBL - Refurbished Excellent - Clip 5 Portable Bluetooth Speaker - 2024 - Camouflage
Average customer rating
4.3
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
118
4 Stars
18
3 Stars
18
2 Stars
7
1 Star
11
100%of customers recommend this product.
(
25 out of
25)
Customer Reviews for JBL - Refurbished Excellent - Clip 5 Portable Bluetooth Speaker - 2024 - Camouflage
Customer Rating
5
Solid little speaker with great sound
on February 25, 2026
Posted by: Jon65
from Mill Creek WA
Have had this for a couple weeks - this little speaker sounds great with surprisingly solid bass and crisp hi notes. The clip is great for securing to anything - the entire unit is solid and has enough weight that it’s easy to tell that it’s quality but light enough to take anywhere and stores easily. I use it on the golf course and around the yard when getting yard work done - the pairing process is easy and quick.
Written by a customer while visiting jbl.com
Customer Rating
3
Love the personalization
on February 24, 2026
Posted by: Courtk94
from Indiana
I absolutely love that you can personalize the speaker. I wish I would have went with a brighter photo (one taken outside versus inside). The photo I went with wasn’t completely dark, but it appears dark on the speaker which is why I gave this a 3 star review. I wish they had a feature on there which flags certain photo specs for quality on brightness on what will be produced. I ordered 2 other speakers that turned out great.
Response from jbl.comBy Customer Support, February 24, 2026
Thanks for sharing your feedback on our JBL Clip 5. We value your input, and we'll make sure to forward your feedback to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
5
What?!?
on February 15, 2026
Posted by: Dan N
from California
Came here specifically to write a review- we use our JBL (we call it “Jibble”) all the time and it’s awesome BUT we were recently a little over served and somehow this thing fell INTO a hot tub and was left overnight- got it out and it worked perfectly. Probably not the prescribed usage per JBL but wanted to pass the anecdote on to endorse a truly well made product!
Written by a customer while visiting jbl.com
Customer Rating
3
Great sound but needs a few tweaks
on February 2, 2026
Posted by: pkappy
The sound from the speaker is very good, what I have come to expect from JBL. However on the Clip in black that I purchased the power / pair and one other button are not visible since the button is black and the plastic is black. Hence the buttons cannot be seen.
Also would be nice if one of the JBL apps helped with pairing, software update or connecting two units together.
Response from jbl.comBy Customer Support, February 3, 2026
We appreciate your feedback on our JBL Clip 5. We value your feedback in helping us improve and provide an exceptional user experience. We'll make sure to share your feedback with the appropriate team.
Our JBL Portable app allows you to update your JBL Clip 5's software by connecting the speaker to the app on your Android or iOS device. You can check for, download, and install firmware updates directly through the app. Additionally, the app lets you pair two JBL Clip 5 speakers for stereo mode. To set this up, both speakers must be powered on and connected to the app. Once paired, you can create a stereo group directly within the app interface.
Our JBL Portable app allows you to update your JBL Clip 5's software by connecting the speaker to the app on your Android or iOS device. You can check for, download, and install firmware updates directly through the app. Additionally, the app lets you pair two JBL Clip 5 speakers for stereo mode. To set this up, both speakers must be powered on and connected to the app. Once paired, you can create a stereo group directly within the app interface.
Written by a customer while visiting jbl.com
Customer Rating
4
Big sound
on January 22, 2026
Posted by: Disco87
from San antonio, Tx
Loving it so far! The custom image I requested looks great. Great sound for a little speaker, and it suits my musical taste from electronic music, some punk/indie and a little classic rock stuff. I would’ve liked the integrated battery life on the control screen of iOS and they gave an option for that more blue gray base color.
Written by a customer while visiting jbl.com
Customer Rating
3
on January 22, 2026
Posted by: Lucas E
from Las Vegas
Amazing speaker however the clip in its name is honestly misleading as mine unclipped at some point throughout the day and is now lost. Beware always make sure it’s still hooked on as it’s easy to lose
Response from jbl.comBy Customer Support, January 23, 2026
Thank you for your feedback on our JBL Clip 5. The clip is designed to allow you to hang the speaker anywhere you prefer, under your supervision, as it does not have a locking mechanism. We would also like to inform you that stolen or lost products are not covered by the product’s warranty. However, please feel free to contact our customer support team to explore other options regarding your concern. https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
1
Good speaker but custom design is terrible
on January 15, 2026
Posted by: Monmeit
from New jersey
I ordered a custom design clip 5 and it is the most disappointing and worst quality item I have received in a long time. They fail to mention that the custom image is an overlay on the speaker that will peel and scratch immediately. The speaker itself is great quality and works like all other JBL products but they should not be offering a custom design option that is this low quality or and should definitely put a disclaimer that the image is not durable at all. I use my speaker in my car only and after it rolled onto the floor once, pieces of the image scraped off. Very disappointing.
Response from jbl.comBy Customer Support, January 16, 2026
We appreciate you taking the time to share your feedback. We reviewed your case with us and it shows that your concern regarding your JBL Clip 5 has been resolved with your preferred resolution. If you have other concerns and questions, feel free to contact us again for further assistance. https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Great personal speaker!
on January 12, 2026
Posted by: MaSurb005
I bought this for an extra speaker and have only used it a few times. I pretty much use exclusively JBL personal speakers and headphones, etc. I'm still using a Clip 3 after several years. This 4 seems to be a little louder and larger. Very tough, durable speaker and not affected by water.
Written by a customer while visiting jbl.com