Customer reviews from jbl.com
JBL - Refurbished Excellent - Clip 5 Portable Bluetooth Speaker - 2024 - Camouflage
Average customer rating
4.3 out of 5
4.3
(172 Reviews)
Open Ratings Snapshot
Rating breakdown 172 reviews
5 Stars
118
4 Stars
18
3 Stars
18
2 Stars
7
1 Star
11
100%of customers recommend this product. 
(
25 out of 25
)
Best Buy Privacy Policy
Customer Reviews for JBL - Refurbished Excellent - Clip 5 Portable Bluetooth Speaker - 2024 - Camouflage
Customer Rating
1 out of 5
1
Not quite as customizable as advertised
on July 24, 2026
Posted by: Aplando1
from Kansas
Why you offer the ability to customize your speaker then force your emojis own a custom design that I will pay for, how stupid .
Response from jbl.comBy Customer Support, July 24, 2026
Thanks for your feedback. You can create your custom design by clicking the 'Design Your Own' button located right above the price on the product page. If you select a premade design that includes an emoji, you can easily remove it under the Stickers tab. If you need assistance customizing your JBL Clip 5, please feel free to reach out to us directly at https://support.jbl.com/us/en/#contact.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Nice color
on July 22, 2026
Posted by: 2Tone
It's all I expected and more plus sounds great. Love it
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
be careful what picture you choose
on July 21, 2026
Posted by: matcha luvr
(got the custom photo one) kinda disappointed with the print. they need to make the preview more accurate, because i chose a picture with a white background thinking the edges would blend in but in person the speaker is like a grey instead of white so the picture edge is cut off smh if i knew i would have picked a png
Response from jbl.comBy Customer Support, July 26, 2026
Thank you for sharing your experience with our personalized JBL Clip 5 speaker. We invite you to contact our customer support for further assistance. https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great gift with personalization
on July 17, 2026
Posted by: 12Kate
Speaker works great. Personalization was quick and fun. My daughter took a funny photo and put her face on it as a gift for her brother. He loves it. Thank you!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great sound and easy to use
on July 16, 2026
Posted by: kwyjibojr
from Bozeman
I've had my JBL clip five for about a month and I really enjoy the ease of use and sound quality out of such a small compact Bluetooth speaker nice job and it's also able to connect to other clip fives which makes it fun for parties .
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great speakers for Golf
on July 16, 2026
Posted by: reallyskinnyguy45
I frequently use my Clip when I golf on weekends. It's been great. It clips to my bag and I can hear it clearly without disturbing others around me. I've been using it for months and haven't needed to recharge it.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Nice
on July 14, 2026
Posted by: Duquette
from Barberton Ohio
Long battery life more volume and Bass sound than my JBL Clip 2 that I loved. Not a massive difference, but definitely noticeable plus the added bonus of IP67 water resistant. Noticeable weight difference without being cumbersome what so ever.
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Great speaker BUT the clip is not so great.
on July 14, 2026
Posted by: GMetz
I received this speaker as a gift. The first time I used it the clip broke off. Super unfortunate since there aren't any replacement parts available for this speaker.
Response from jbl.comBy Customer Support, July 14, 2026
Thank you for your feedback on our JBL Clip 5. We will make sure to pass your comments along to the appropriate team for future improvement.
Written by a customer while visiting jbl.com
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