Customer reviews from greenworkstools.com
Greenworks - Pro 80-Volt 21 in. 3-in-1 Lawn Mower (4.0Ah Battery and Charger Included) - Green
Average customer rating
4.6
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
233
4 Stars
50
3 Stars
9
2 Stars
5
1 Star
13
93%of customers recommend this product.
(
231 out of
249)
Customer Reviews for Greenworks - Pro 80-Volt 21 in. 3-in-1 Lawn Mower (4.0Ah Battery and Charger Included) - Green
Customer Rating
4
Quiet, efficient and clean
on May 23, 2025
Posted by: BoboRobo
from Orlando, FL
Gender:Male
[This review was collected as part of a promotion.] Very quiet - can listen to podcasts very easily. Cuts well - very efficiently. Clean - with side chute closed, it mulches well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great features, battery life, and power!
on May 17, 2025
Posted by: skyfire
from Issaquah, WA
Gender:Male
[This review was collected as part of a promotion.] There are a lot of electric mowers out there. This one has the advantage of being 80v, holding 2 batteries, and stores upright. Those were important to me. As soon as I received it, I opened it up and cut my lawn. It was a dream! Fast chargers charged the batteries quickly. It used up both of the batteries, but it lasted! Had enough power and I didn't even test out the turbo mode. Love that it gives you options for mulching and open grass discharge although I didn't use any of them. The parts feel good enough quality to last. Looking forward to yard work nowadays with these awesome tools!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great battery time
on May 12, 2025
Posted by: Brewmore
from Trion, GA
Gender:Male
[This review was collected as part of a promotion.] The battery charge lasts to mow my 1/2 acre yard with charge left over. The mower cuts cleanly. No gas. No oil. No difficulty starting. I’m well pleased with this purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great for the environment
on May 10, 2025
Posted by: Big Greem
from Clarks Summit Pa
Gender:Male
[This review was collected as part of a promotion.] I bought in early winter, first time to use it in late April, 2025. Easy to start, easy to push, cut grass well, easy to adjust height of mower, very good for the environment and very quiet.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great mower
on May 2, 2025
Posted by: Lawnman8208
from Wisconsin
Gender:Male
[This review was collected as part of a promotion.] Love the fact that I don’t need gas and oil anymore. Plus the battery life is just perfect for my .25 acre yard
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Greenwashed!
on April 29, 2025
Posted by: greenwashed99
from charlotte, NC
Gender:Male
Have been using for a month and definitely feel I have been greenwashed. I can't mow for more than 20 mins without the battery dying (short grass too). The mower constantly puts itself into "turbo" mode which further drains the battery and even though I turn it off to go out of "turbo" mode and then back on, it goes back in another few seconds. Charging the battery takes at least 1.5 hours, but that's only after the battery has cooled since it's not, because I don't mow the lawn in the winter.... and then when it's done charging and I hit the charge indicator on the battery, it shows 4 lights and then immediately drops to 3 right out of the charger. I am all for paying a little more for a sustainable solution, but don't lie about your products abilities.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 30, 2025
Hello greenwashed99.
We are sorry to hear you are unhappy with the mower's protection features. The mower likely enters "turbo" mode automatically due to an overcurrent protection system that kicks in when the battery is being heavily stressed, possibly by thick grass or uneven terrain. This is a safety mechanism to prevent damage to the battery and motor.
To address this, we recommend exploring a few troubleshooting steps to potentially improve your battery's performance.
1. Check Grass and Terrain. Make sure you are not mowing through excessively thick or long grass, or areas with a lot of debris. Try adjusting the cutting height or moving through areas in shorter passes if possible.
2. Self-Propelled Engagement. If you are using the self-propelled feature, try engaging it more gradually and with a lighter touch. Excessive strain on the self-propelled mechanism can also trigger the overcurrent protection.
3. Battery Condition. Ensure your batteries are fully charged and in good condition. Worn batteries may struggle to provide the necessary power, leading to more frequent activation of the overcurrent protection.
Yes, the batteries will require time to cool before charging. The amount of time that the battery requires to cool will vary depending on how much they have heated up while in use.
The outdoor temperature can affect battery run time. If the unit is used in extreme heat, this causes the battery to overheat and deplete. We apologize for any inconvenience that this might cause.
If you have tried these steps and the problem persists, we recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We are sorry to hear you are unhappy with the mower's protection features. The mower likely enters "turbo" mode automatically due to an overcurrent protection system that kicks in when the battery is being heavily stressed, possibly by thick grass or uneven terrain. This is a safety mechanism to prevent damage to the battery and motor.
To address this, we recommend exploring a few troubleshooting steps to potentially improve your battery's performance.
1. Check Grass and Terrain. Make sure you are not mowing through excessively thick or long grass, or areas with a lot of debris. Try adjusting the cutting height or moving through areas in shorter passes if possible.
2. Self-Propelled Engagement. If you are using the self-propelled feature, try engaging it more gradually and with a lighter touch. Excessive strain on the self-propelled mechanism can also trigger the overcurrent protection.
3. Battery Condition. Ensure your batteries are fully charged and in good condition. Worn batteries may struggle to provide the necessary power, leading to more frequent activation of the overcurrent protection.
Yes, the batteries will require time to cool before charging. The amount of time that the battery requires to cool will vary depending on how much they have heated up while in use.
The outdoor temperature can affect battery run time. If the unit is used in extreme heat, this causes the battery to overheat and deplete. We apologize for any inconvenience that this might cause.
If you have tried these steps and the problem persists, we recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Just Ordered
on April 26, 2025
Posted by: Normsch
[This review was collected as part of a promotion.] Price good and even better with Capital One discount. Did NOT appreciate all the extra items added to my cart that I had to back out. Hence the 3 stars.
Response from greenworkstools.comBy Greenworks, April 28, 2025
Hello Normsch.
We sincerely apologize for the unintended addition of an item to your cart. We understand this may have caused some frustration. We will share this information with the relevant team members for review. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
We sincerely apologize for the unintended addition of an item to your cart. We understand this may have caused some frustration. We will share this information with the relevant team members for review. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Use one time and it mows fantastic
on April 17, 2025
Posted by: DB0791
from Yukon, Oklahoma
Gender:Male
[This review was collected as part of a promotion.] Quiet, smooth and does an excellent job of mowing.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com