Customer reviews from greenworkstools.com
Greenworks - Pro 80-Volt 21 in. 3-in-1 Lawn Mower (4.0Ah Battery and Charger Included) - Green
Average customer rating
4.6
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
127
4 Stars
33
3 Stars
3
2 Stars
3
1 Star
7
93%of customers recommend this product.
(
137 out of
147)
Customer Reviews for Greenworks - Pro 80-Volt 21 in. 3-in-1 Lawn Mower (4.0Ah Battery and Charger Included) - Green
Customer Rating
4
Changing times.
on February 28, 2026
Posted by: dewsummer
from Kentucky
Gender:Male
[This review was collected as part of a promotion.] I bought this combo pack this month and the mower itself seems to operate well. I'm a little concerned about the leaf blower. During use I did experience a lack of response when I pushed the button to start the device and on a couple times the blower locked up with a grinding sound and stopped working all together. Waiting to see what the issue may be. When it operating it did work well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good mower
on August 31, 2025
Posted by: Nong
from NY
Gender:Male
[This review was collected as part of a promotion.] Good features, easy to use. Would be better if comes with an extra battery.
The company app is not available in the US, that's weird. Registration is a hassle, can't download the receipt.
The company app is not available in the US, that's weird. Registration is a hassle, can't download the receipt.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
would recommend it
on June 15, 2025
Posted by: bond1007
Gender:Male
[This review was collected as part of a promotion.] I HAVE HAD THIS AND USED IT FOR ABOUT 2 AND HALF YEARS .it works well and i have had no issues. I like it so much I am thinking of buying a riding lawn mower 80-volt 42 inch. GreenWorks 80 Volt 42" Crossover Electric Riding Lawn Mower
Pros: Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Self propelled, lighted cutting ahead area, quiet.
on June 4, 2025
Posted by: Big Chucky
Gender:Male
[This review was collected as part of a promotion.] I purchased this item because it does exactly what my gas mower does, plus it's lighter, and self propelled and has lights in front so I can cut grass in the dark and not wake up my neighbors. Comes with 2 batteries, a 80V 2.0 Amp hour, and a 80V 4.0Amp hour battery, with fast charger, rarely does it quit, my yard is approximately less than a 1/4 acre. On jackrabbit speed I get to hop to it, and turtle speed is s l o w.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
80v 21 inch self propelled mower
on May 27, 2025
Posted by: Grammaluvs2shop
from Imdiana
Gender:Female
[This review was collected as part of a promotion.] I bought it early to mid May and it's a great mower. I don't get around well so the turtle speed works great for me. I love the way it can be folded down to store . It saves space . My only riff about it is it's hard for me to push the buttons to fold it down.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great features, battery life, and power!
on May 17, 2025
Posted by: skyfire
from Issaquah, WA
Gender:Male
[This review was collected as part of a promotion.] There are a lot of electric mowers out there. This one has the advantage of being 80v, holding 2 batteries, and stores upright. Those were important to me. As soon as I received it, I opened it up and cut my lawn. It was a dream! Fast chargers charged the batteries quickly. It used up both of the batteries, but it lasted! Had enough power and I didn't even test out the turbo mode. Love that it gives you options for mulching and open grass discharge although I didn't use any of them. The parts feel good enough quality to last. Looking forward to yard work nowadays with these awesome tools!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Greenwashed!
on April 29, 2025
Posted by: greenwashed99
from charlotte, NC
Gender:Male
Have been using for a month and definitely feel I have been greenwashed. I can't mow for more than 20 mins without the battery dying (short grass too). The mower constantly puts itself into "turbo" mode which further drains the battery and even though I turn it off to go out of "turbo" mode and then back on, it goes back in another few seconds. Charging the battery takes at least 1.5 hours, but that's only after the battery has cooled since it's not, because I don't mow the lawn in the winter.... and then when it's done charging and I hit the charge indicator on the battery, it shows 4 lights and then immediately drops to 3 right out of the charger. I am all for paying a little more for a sustainable solution, but don't lie about your products abilities.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 30, 2025
Hello greenwashed99.
We are sorry to hear you are unhappy with the mower's protection features. The mower likely enters "turbo" mode automatically due to an overcurrent protection system that kicks in when the battery is being heavily stressed, possibly by thick grass or uneven terrain. This is a safety mechanism to prevent damage to the battery and motor.
To address this, we recommend exploring a few troubleshooting steps to potentially improve your battery's performance.
1. Check Grass and Terrain. Make sure you are not mowing through excessively thick or long grass, or areas with a lot of debris. Try adjusting the cutting height or moving through areas in shorter passes if possible.
2. Self-Propelled Engagement. If you are using the self-propelled feature, try engaging it more gradually and with a lighter touch. Excessive strain on the self-propelled mechanism can also trigger the overcurrent protection.
3. Battery Condition. Ensure your batteries are fully charged and in good condition. Worn batteries may struggle to provide the necessary power, leading to more frequent activation of the overcurrent protection.
Yes, the batteries will require time to cool before charging. The amount of time that the battery requires to cool will vary depending on how much they have heated up while in use.
The outdoor temperature can affect battery run time. If the unit is used in extreme heat, this causes the battery to overheat and deplete. We apologize for any inconvenience that this might cause.
If you have tried these steps and the problem persists, we recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We are sorry to hear you are unhappy with the mower's protection features. The mower likely enters "turbo" mode automatically due to an overcurrent protection system that kicks in when the battery is being heavily stressed, possibly by thick grass or uneven terrain. This is a safety mechanism to prevent damage to the battery and motor.
To address this, we recommend exploring a few troubleshooting steps to potentially improve your battery's performance.
1. Check Grass and Terrain. Make sure you are not mowing through excessively thick or long grass, or areas with a lot of debris. Try adjusting the cutting height or moving through areas in shorter passes if possible.
2. Self-Propelled Engagement. If you are using the self-propelled feature, try engaging it more gradually and with a lighter touch. Excessive strain on the self-propelled mechanism can also trigger the overcurrent protection.
3. Battery Condition. Ensure your batteries are fully charged and in good condition. Worn batteries may struggle to provide the necessary power, leading to more frequent activation of the overcurrent protection.
Yes, the batteries will require time to cool before charging. The amount of time that the battery requires to cool will vary depending on how much they have heated up while in use.
The outdoor temperature can affect battery run time. If the unit is used in extreme heat, this causes the battery to overheat and deplete. We apologize for any inconvenience that this might cause.
If you have tried these steps and the problem persists, we recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent I Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Use one time and it mows fantastic
on April 17, 2025
Posted by: DB0791
from Yukon, Oklahoma
Gender:Male
[This review was collected as part of a promotion.] Quiet, smooth and does an excellent job of mowing.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com