Customer reviews from greenworkstools.com
Greenworks - Pro 80-Volt 21 in. 3-in-1 Lawn Mower (4.0Ah Battery and Charger Included) - Green
Average customer rating
4.6
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
233
4 Stars
50
3 Stars
9
2 Stars
5
1 Star
13
93%of customers recommend this product.
(
231 out of
249)
Customer Reviews for Greenworks - Pro 80-Volt 21 in. 3-in-1 Lawn Mower (4.0Ah Battery and Charger Included) - Green
Posted by: 21 red
Verified Purchase:Yes
This thing was so quiet I cannot even hear it has a nice cut works very nice
Written by a customer while visiting greenworkstools.com
Customer Rating
5
21" Brushless Self-Propelled Lawn Mower w/ 5.0 Ah
on June 1, 2022
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Everything works good just as advertised. Easy to assemble and mow. Battery and charger work good and last for as long as I need to mow.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Upstate NY Mower
from Latham, NY
Gender:Female
Verified Purchase:Yes
I had my doubts about switching from a gas mower to battery, but I'm so glad I did. This mower was easy to set up and go. It has a lasting battery and powerful enough to cut some pretty thick/tall grass. Not to mention I don't need to worry about gas cans, oil changes, spark plugs or air filters. Very little maintenance for a quality machine. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Worked only for near two months
on May 26, 2022
Posted by: TingF
from Wallingford, PA
Gender:Male
I bought this around last year Christmas Holiday (2021) from Costco and started to use it this March (2022). This week (May 23) was trying to use it and it stopped working. The problem is after starting the Mower for 3~5 second then the motor stopped working(like the power was cut off). Try to restart, then it gave the beep sound just like when there is too many grass clippings attach to the deck or blade. However, the Mower did not have grass clippings attached to deck or blade. Called the HelpLine: 1-(888)-909-6757. Wait for 1 hour still no representative is available.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 27, 2022
Hello TingF,
We are sorry that you are having an issue with one of our products! With the spring season here, so is our busiest time of year which unfortunately means increased wait times. We are happy to see that you have spoken with one of our customer service team members and this issue has been resolved.
We are sorry that you are having an issue with one of our products! With the spring season here, so is our busiest time of year which unfortunately means increased wait times. We are happy to see that you have spoken with one of our customer service team members and this issue has been resolved.
Written by a customer while visiting greenworkstools.com
Posted by: Semergieff
Verified Purchase:Yes
It lives up to the company’s claims. Strong enough for the irregular terrain of my 3/4 of an acre lot adorned with a half doze oak tree and a few maples. Does a good job of mulching good accumulations of leaves. The battery lasted long enough to complete the biggest area in front which is all I needed, the recharge seemed faster than an hour. Met my needs and expectations. Thank you
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Easy to fold a store vertically!
on May 24, 2022
Posted by: Charlie47
Gender:Male
I Live on the coast of North Carolina and I’ve had this 80v 21” pro mower going on three years now has great features but a few drawbacks that I would mention we have mostly Bermuda and centipede grass here on lawns that are very thick.
The only two issues I have is that when you raise or lower the mower deck it’s not parallel to the ground which causes the front blade guard to dig into the grass. The other issue is that the drive wheels are very lacking on tread and tend to have very low traction in the thick grass my suggestion would be to redesign the tire with a much more aggressive tread.
Other that that it is a great mower that preforms very well.
The only two issues I have is that when you raise or lower the mower deck it’s not parallel to the ground which causes the front blade guard to dig into the grass. The other issue is that the drive wheels are very lacking on tread and tend to have very low traction in the thick grass my suggestion would be to redesign the tire with a much more aggressive tread.
Other that that it is a great mower that preforms very well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Mburky
from Central NY
Gender:Male
Verified Purchase:Yes
Pretty Good. Not as smooth a cut as my has mower. Battery life is very good. I would recommend to anyone with a small to moderate lawn.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Decent Mower But Broken Bar?
on May 23, 2022
Posted by: ElectricMowingRocks
from Connecticut
Gender:Male
The lawnmower seems solid but the bar that holds the cover for rear discharge chute won't stay in the hole on the left side (standing behind the mower). Is there a missing piece to keep the bar secured or is it defective?
Response from greenworkstools.comBy Greenworks, Customer Care, May 25, 2022
Hello ElectricMowingRocks,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com