Customer reviews from greenworkstools.com
Greenworks - Pro 80-Volt 21 in. 3-in-1 Lawn Mower (4.0Ah Battery and Charger Included) - Green
Average customer rating
4.6
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
233
4 Stars
50
3 Stars
9
2 Stars
5
1 Star
13
93%of customers recommend this product.
(
231 out of
249)
Customer Reviews for Greenworks - Pro 80-Volt 21 in. 3-in-1 Lawn Mower (4.0Ah Battery and Charger Included) - Green
Customer Rating
4
Great upgrade from gas mower
on May 30, 2024
Posted by: timmwood
This was a great upgrade from gas mowers! No more struggles to start a mower. It doesn't break down in the middle of mowing season. My gas mowers would inevitably break down in the middle of mowing season and the wait time for a repair was three weeks. For that reason, I had two mowers. The savings in repair costs has more than made up the difference in price between this mower and a comparable gas mower. My one criticism is the side grass discharge chute. I'd rather not use the bag, so I used the chute. That required installing the plastic cover. Without it, the chute is closed and no cut grass will be ejected while mowing. If the chute cover is bumped against something, it is likely to pop off. This makes it more difficult to mow in tight spaces. I've given up on using the chute and now use the bag. I wish there were a way to open the side chute without installing the plastic cover.
Written by a customer while visiting greenworkstools.com
Posted by: bgamek
from Alma Center WI
Gender:Female
Verified Purchase:Yes
I like the mower in general. It cuts nice and feels very sturdy.
I purchased it with the hope of making lawn mowing easier - easier to maneuver, not as noisy, no fumes. I truly like the "no fumes" but, it is heavier than my gas powered mower and is very loud *I still have to wear ear protection.
I am a 69 yr old lady who only stands 4' 10". This mower is difficult for me to handle
I purchased it with the hope of making lawn mowing easier - easier to maneuver, not as noisy, no fumes. I truly like the "no fumes" but, it is heavier than my gas powered mower and is very loud *I still have to wear ear protection.
I am a 69 yr old lady who only stands 4' 10". This mower is difficult for me to handle
Pros: Convenient, Cost-Saver, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Barbara M
from Ohio
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to push and start. Was able to cut my front yard, side yard and 2/3 of my neighbors front yard with 1 battery. Easy to put battery in and take out and I have arthritis in my hand so it is difficult to grip.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor Battery 🔋
on May 19, 2024
Posted by: Raj45
from Aberdeen,MD
[This review was collected as part of a promotion.] I bought this product couple weeks ago and tried it for the first time with full charge battery but it died half way through the process. I had to wait until I had the power again since I had to charge it again to use it. Company advertised stating you can cut half an acre with single charge which isn’t true. I’m pretty sure I will be returning this product.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 21, 2024
Hello Raj45,
We're sorry to hear that you are not fully satisfied with your current run time. It is important to recognize that the run time depends on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, operator technique, etc. - there are so many factors to consider. The harder the unit must work, the quicker the battery charge will drain. Similar to how the gas in a vehicle will deplete quicker when driving at higher speeds or carrying more weight.
Here are a few tips to extend your run time!
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed. Self-propelled mowers do use more battery than standard push mowers as more power is being demanded from the battery to run the blades and the wheels.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please start a Live chatbot through the customer contact page located on our website: www.greenworkstools.com or contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We're sorry to hear that you are not fully satisfied with your current run time. It is important to recognize that the run time depends on the load acting against the unit and fluctuates depending on the height setting, the terrain, grass height, type of grass, whether you are mulching, operator technique, etc. - there are so many factors to consider. The harder the unit must work, the quicker the battery charge will drain. Similar to how the gas in a vehicle will deplete quicker when driving at higher speeds or carrying more weight.
Here are a few tips to extend your run time!
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed. Self-propelled mowers do use more battery than standard push mowers as more power is being demanded from the battery to run the blades and the wheels.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please start a Live chatbot through the customer contact page located on our website: www.greenworkstools.com or contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: CRichard
from North Dakota
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not self propelled, so it takes a little effort to push but nothing too difficult. Battery lasted about 45 minutes. I would recommend, got the job done.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Ric T
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have used new mower 5 times, so far it has performed excellent!
Written by a customer while visiting greenworkstools.com
Posted by: Teryle was
Verified Purchase:Yes
[This review was collected as part of a promotion.] There is a learning curve but third time was perfect.
Written by a customer while visiting greenworkstools.com
Posted by: bubba hotep
from hartford, ct
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this approximately a month and have used it to cut the heavier spring growth. I got the self propelled 80v with a 5 ah battery on sale and I am happy with the choice for the most part. Its not as powerful as my old gas mower but its close enough. I dont think it will be as big a part of fall leaf pickup as my old gas mower which had much more lift and suction, but thats fine too. I have about 10k sq ft and I push the mower for the exercise, but nice to know self propelled is there. With me pushing for 50min I have 1 light left on the battery meter. Whether this is 30 more seconds or 15 minutes I do not know as it hasn't run out. Pretty happy with the purchase but i'm going to run the other one dry, buy a cheap carb off the internet and keep it just in case. Note: if the mower had a turbo button, i dont think the leaf stuff would be an issue, but the model i chose doesnt have that.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com