Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.5
(1,343 Reviews)
Rating breakdown 1,343 reviews
5 Stars
984
4 Stars
195
3 Stars
60
2 Stars
46
1 Star
58
90%of customers recommend this product.
(
1,004 out of
1,114)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Customer Rating
1
Attachment Capable...?
on November 11, 2021
Posted by: stbob
from Sullivan County, NY
Gender:Male
Machine says "attachment capable" on it. But lo & behold now green works tells me its not attachment capable. Will go into trash and will buy a different brand...
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care , November 12, 2021
Hello stbob,
Thank you for your review. We wish that you would have contacted us using the number or email address that can be found in your owner's manual, on the string trimmer and in a few other places that are available to our customers.
If you received model (2122802) this unit is not attachment capable however if you received model (2121002) it is attachment capable design accepts attachments from multiple brands. Unfortunately, we do not recommend using brush cutters blades on our units. However, as this model (model 2121002) is attachment-capable, you can purchase a lower brush cutter attachment from another brand such as Ryobi, Poulan Pro, or TrimmerPlus!
We'd appreciate the opportunity to look further into your claims and see how we may help. Please contact the Greenworks customer care team at 1-888-909-6757 and we would be glad to further discuss.
Thank you for your review. We wish that you would have contacted us using the number or email address that can be found in your owner's manual, on the string trimmer and in a few other places that are available to our customers.
If you received model (2122802) this unit is not attachment capable however if you received model (2121002) it is attachment capable design accepts attachments from multiple brands. Unfortunately, we do not recommend using brush cutters blades on our units. However, as this model (model 2121002) is attachment-capable, you can purchase a lower brush cutter attachment from another brand such as Ryobi, Poulan Pro, or TrimmerPlus!
We'd appreciate the opportunity to look further into your claims and see how we may help. Please contact the Greenworks customer care team at 1-888-909-6757 and we would be glad to further discuss.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Arrived unusable and no answer from support
on November 10, 2021
Posted by: uwest
Verified Purchase:Yes
I don't know if it works.
The tool arrived unusable. The lower part does not connect to the upper part as the mechanism to lock them together does not work.
The tool got delivered mid October 2021 and no answer from support as of 11/10/2021
The tool arrived unusable. The lower part does not connect to the upper part as the mechanism to lock them together does not work.
The tool got delivered mid October 2021 and no answer from support as of 11/10/2021
Response from greenworkstools.comBy Greenworks, Customer Care, November 12, 2021
Hello uwest,
Thank you for taking the time to voice your concerns. We do understand that you have contacted us already. If it was by email and you did not receive a reply within 48 hours, please know that sometimes messages can be bounced back and or not received on our end. We'd love to make this experience right for you, a member of our team will reach out to you regarding this issue. We ask that you keep an eye on your inbox as well as your junk/spam folder.
Thank you for taking the time to voice your concerns. We do understand that you have contacted us already. If it was by email and you did not receive a reply within 48 hours, please know that sometimes messages can be bounced back and or not received on our end. We'd love to make this experience right for you, a member of our team will reach out to you regarding this issue. We ask that you keep an eye on your inbox as well as your junk/spam folder.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great combo to complement your garden tools!
on November 10, 2021
Posted by: JesusH
Verified Purchase:Yes
Both tools really great, the battery will last a ton
Written by a customer while visiting greenworkstools.com
Customer Rating
5
This trimmer is a beast!
on November 9, 2021
Posted by: rodrigodvc
from Wadsworth, OH
Gender:Male
Powerful, torquey and works perfectly with all my Trimmer Plus attachments.
The weight is lighter than my old gas one, and it vibrates a lot less, which helps you work longer. The shoulder strap is helpful as well. The 4.0 Ah battery comes with more than enough power, it easily lasts all my 10,000sqft work, and it is compatible with my mower, which makes it a no-brainer. The trimmer isn't the cheapest, but well worth every penny spent on its capability. It can do and well all jobs you need at home, from lawn to trees stress free.
The weight is lighter than my old gas one, and it vibrates a lot less, which helps you work longer. The shoulder strap is helpful as well. The 4.0 Ah battery comes with more than enough power, it easily lasts all my 10,000sqft work, and it is compatible with my mower, which makes it a no-brainer. The trimmer isn't the cheapest, but well worth every penny spent on its capability. It can do and well all jobs you need at home, from lawn to trees stress free.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Ashville, Al
Gender:Male
Verified Purchase:Yes
This weed trimmer is great! Plenty of power and the charge last pretty long if you don’t have to have it on setting 2. I like that it charges fast.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Buyer beware
on November 6, 2021
Posted by: davsant
from Ohio
Gender:Male
Works great BUT if you ever need a part, like bump head you will never find one.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 8, 2021
Hello davsant
Sorry to hear you are having a difficult time finding this replacement part! You would need to purchase the Trimmer Head Assembly, part number R0201834-00. Please contact Greenworks directly for replacement parts at 1-888-909-6757.
Sorry to hear you are having a difficult time finding this replacement part! You would need to purchase the Trimmer Head Assembly, part number R0201834-00. Please contact Greenworks directly for replacement parts at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Mike M NJ
from Hamilton, NJ
Gender:Male
Verified Purchase:Yes
Easy to assemble right out of box. Instructions for use easy to follow. POWERFUL TRIMMER and easy to operate. Quality piece of equipment!! Waiting for an attachment to be back in stock so I can edge my driveway and sidewalks. Neighbors who see me using it ask about it all the time. I love it!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rich F
from Winston Salem, NC
Gender:Male
Verified Purchase:Yes
Heavier than my little electric trimmer, but made up for it with lots of long lasting power, capable of cutting a field that hadn’t been mowed all season.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com