I've used this twice to trim the difficult to get to spots around my almost acre lot. The first time included a 45ft X 2ft section of overgrown herb plants that needed to be destroyed. I'm pleased to say that this made child's play out of the whole thing. I cannot report yet on how well the string changing goes.
Customer will not get back full refund. You will pay for return/restock.
Response from greenworkstools.comBy Greenworks, Customer Care, October 20, 2022
Hello Miss informed,
We are sorry if it seems the information was hidden or that you may have been confusion by the return policy while purchasing the kit. This is not our intention. Greenworks provides a 30-Day money back guarantee on all direct purchases, less shipping and handling, this information can be found on our Return Policy page, please click link HERE: http://www.greenworkstools.com/latest/return-policy to view the full return policy. We hope this clarifies the issues you have encountered. If you would like us to support you before you make the decision to return it, please get in touch with us directly at 1-888-909-6757 (1-888-90WORKS). We look forward to hearing from you.
Valued combo! The blower is very powerful. Battery seems to last long after a full charge. Very satisfied with the purchase! Will definitely choose other greenworks products as well in the future.