Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.5
(1,343 Reviews)
Rating breakdown 1,343 reviews
5 Stars
984
4 Stars
195
3 Stars
60
2 Stars
46
1 Star
58
90%of customers recommend this product.
(
1,004 out of
1,114)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Posted by: Mitch K
from Nashville, TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great trimmer, and I've had no issues with the "bump to feed" string method. It's relatively light weight and cuts easily. The battery life has been fantastic.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Iowa Doc
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does an excellent job of making lawn look “military crisp” with edging
Written by a customer while visiting greenworkstools.com
Posted by: Jim Trim
from Florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great trimmers. I was a hard sell to convert to a battery trimmer but I love this trimmer. Tall grass doesn't wrap around the trimmer head. I only have this a short time so I can't say how it will work a year from know but so far I'm very happy.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Public Name
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great tool. I am very happy with the purchase. I had a gas powered trimmer before that could tear through a tree but was very loud and my arms would be numb from the vibration after only a few minutes. This is a dream to operate. It is very quiet and barely vibrates at all. It also has a neck strap to reduce strain on your arms even more. It was a step down in power but it still gets the job done and I look forward to using it every week.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: GSchee
from Northeast OH
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great addition to my greenworks mower and edger. Love the dual trimmer line feature.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Greenworks makes the dream work
on March 27, 2024
Posted by: Miker1212
from Louisville, Ky
Gender:Male
[This review was collected as part of a promotion.] I have two 60v trimmers and will not ever go back to gas. I am sure some of the battery competitors have a great product but they don't have as good a product at as good a price!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent product
on December 5, 2023
Posted by: gansegrun
from Louisville, KY
Gender:Male
I borrowed this item from my local tool library. It was easy to use and as powerful as the gas version I grew up using and no silly fuel mixing or rip cord fighting. Handled my yard just fine in one charge per yard, front and back. This is after not trimming for a year.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Cannot reload the trim
on October 25, 2023
Posted by: Jewels
from San Antonio, TX
Gender:Female
I bought this over a year ago I can never reload the trim. it catches and knots up. I have to keep taking it a part and it won't turn when I need to load it. It's very hard to turn and I cannot find any replacements.
Pros: Environmentally Safe, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 26, 2023
Dear Jewels,
Thank you for your feedback. We are sorry to hear of the challenge you are experiencing with your string trimmer. This unit is only compatible with one trimmer head, and we do not have another trimmer head that can physically go on this trimmer. The trimmer head on this unit is made for easy replacement of the string on the spool. We understand that for some new customers this task may seem overwhelming/difficult but once they do it a few times it’s quite easy – as easy as replacing a spool. It is also cheaper and more convenient for customers to rewind the trimmer head because they can use any generic .080” trimmer line(purchased at your local hardware store) and save money on more costly replacement spools. There are two methods in which the trimmer line can be replaced. You will need approximately 15' of trimmer line at .080" inches in diameter. For the first method: Note the hash mark on the knob and the hash mark on the spool cover, while holding the spool cover in place with one hand , turn the knob until the hash mark line up with the hash mark on the spool cover. Then take the trimmer line and feed it through one of the holes in the side of the head until there is an even amount on both sides. Then wind the line into the spool by turning the knob clockwise. If you wish to readjust the line or if the line has been wound too short, push down on the knob and wind it counterclockwise. Be sure to leave about 5 inches of slack on each side of the spool. Second method: Remove the spool cover by simultaneously pushing the two tabs located on side of the spool cover. The cover should spring off, lift the spool out and feed line through hole in the center of the spool until you get an even amount of line on each side. Put the spool back in the trimmer head, making sure that both sides of the line go back into the grooves in the trimmer head, continue to hold the spool in place. Take the spool cover and put it back onto the trimmer, using both hands press down firmly to ensure that the taps lock into place, you can now rotate the knob on the spool clockwise to rewind the line back in making sure to leave the 5 inches of line on each side of the spool. If you are experiencing issues with reloading the string, we would be happy to see how we can help! Please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for your feedback. We are sorry to hear of the challenge you are experiencing with your string trimmer. This unit is only compatible with one trimmer head, and we do not have another trimmer head that can physically go on this trimmer. The trimmer head on this unit is made for easy replacement of the string on the spool. We understand that for some new customers this task may seem overwhelming/difficult but once they do it a few times it’s quite easy – as easy as replacing a spool. It is also cheaper and more convenient for customers to rewind the trimmer head because they can use any generic .080” trimmer line(purchased at your local hardware store) and save money on more costly replacement spools. There are two methods in which the trimmer line can be replaced. You will need approximately 15' of trimmer line at .080" inches in diameter. For the first method: Note the hash mark on the knob and the hash mark on the spool cover, while holding the spool cover in place with one hand , turn the knob until the hash mark line up with the hash mark on the spool cover. Then take the trimmer line and feed it through one of the holes in the side of the head until there is an even amount on both sides. Then wind the line into the spool by turning the knob clockwise. If you wish to readjust the line or if the line has been wound too short, push down on the knob and wind it counterclockwise. Be sure to leave about 5 inches of slack on each side of the spool. Second method: Remove the spool cover by simultaneously pushing the two tabs located on side of the spool cover. The cover should spring off, lift the spool out and feed line through hole in the center of the spool until you get an even amount of line on each side. Put the spool back in the trimmer head, making sure that both sides of the line go back into the grooves in the trimmer head, continue to hold the spool in place. Take the spool cover and put it back onto the trimmer, using both hands press down firmly to ensure that the taps lock into place, you can now rotate the knob on the spool clockwise to rewind the line back in making sure to leave the 5 inches of line on each side of the spool. If you are experiencing issues with reloading the string, we would be happy to see how we can help! Please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com