Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.5
(1,343 Reviews)
Rating breakdown 1,343 reviews
5 Stars
984
4 Stars
195
3 Stars
60
2 Stars
46
1 Star
58
90%of customers recommend this product.
(
1,004 out of
1,114)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Posted by: Morg H
from Tennessee
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Gets the job done without the hassle of mixing gas and oil. Very efficient. Great battery life and easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Trimmer Head wears out too fast.
on April 24, 2024
Posted by: Jono99
from California
[This review was collected as part of a promotion.] The bicycle handle trimmer is a great and powerful tool. I would give it five stars, but the problem is that the plastic load n Go trimmer head wears out too fast. Even though I bump and feed the trimmer line on a soft surface or a piece of carpet to avoid it from getting roughed up easily. Yet it still wears out by pretty much disintegrating the plastic cover. I have already gone through two heads and I'm only a residential user for my place only to knock down weeds. Another problem is that the trimmer heads are usually out of stock. Can't understand why. So now I have to wait for I don't know how long, rendering the tool useless. Should be able to use different head parts other than just bump and feed. Manual feed option would be nice also.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Misleading
on April 23, 2024
Posted by: JR29
from Haymarket, Va.
Gender:Male
I bought this trimmer because I was very eager to own a trimmer that was easy to load the string. I used the trimmer for about 10 minutes before I needed to let some additional line out. The bump technique did not yield any positive results, so I tried to remove the spool and manually extend the line. After 45 minutes and elevating blood pressure, I give up! I am returning this thing as soon as possible. This is my second Greenworks trimmer, and I have learned my lesson.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 25, 2024
Hello JR29,
We apologize for any trouble you have encountered and appreciate your feedback on this matter.
The reloading process of a trimmer head is not meant to be difficult but does to have to be completed correctly. And not just the loading process has to be correct but also the bumping process must be done correctly as well. We would like to further discuss the concerns you are running into and see what we can do to help. We're very confident that this head will perform well when used correctly. We are only here to help our customers get the service out of the product that the deserve. When you have a moment, we would recommend contacting our tech team and we would be glad to go over this with you, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
We apologize for any trouble you have encountered and appreciate your feedback on this matter.
The reloading process of a trimmer head is not meant to be difficult but does to have to be completed correctly. And not just the loading process has to be correct but also the bumping process must be done correctly as well. We would like to further discuss the concerns you are running into and see what we can do to help. We're very confident that this head will perform well when used correctly. We are only here to help our customers get the service out of the product that the deserve. When you have a moment, we would recommend contacting our tech team and we would be glad to go over this with you, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Strong Trimmer - Easy - Heavy Duty String Required
on April 23, 2024
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to hold and has a lot of power. Love that it's in my battery eco system with my Greenworks mower and blower. Way more powerful than my old Ryobi stringer that I had to have on the high power option. With this I can leave the switch on lower power and cover most of my needs and only kick it up to higher power for any deep grass I run into. It's also more comfortable to hold than other trimmers I've used in the past.
Only reason I did 4 stars and not 5 is the trimmer string provided is only heavy duty enough when in low power mode. When I switch it to high power it spins so fast the line breaks and I have to take it all out and restring. I will buy thicker string to use from here on out and expect I'll have no issues with that anymore.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JB Greenville, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the third Greenworks product that I have purchased and once again I have been impressed with the quality, value and value! I highly recommend Greenworks products for all your yard maintenance needs!!!
Written by a customer while visiting greenworkstools.com
Posted by: George Jr
Verified Purchase:Yes
[This review was collected as part of a promotion.] First, the noise is the first thing you notice. Compared to my gas trimmer this is quiet. My brother in law says: " I have an electric tooth brush that makes more noise" :) Anyway, I enjoy the quiet tool and the 4amphour batter is perfect for my almost 1/2 acre. Would have enjoyed getting a smaller battery but it is not that heavy. I also have the edger attachment and my only issue with that is that changing out the attachments is not as easy as my old gas trimmer. Not impossible just more finicky in my opinion but definitely not a deal breaker.
Written by a customer while visiting greenworkstools.com
Posted by: RWC72
from Illinois
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This thing is powerful! Replaced a 40V trimmer of another brand and that worked okay, but this Greenworks trimmer is massively more powerful! I have a fairly small yard, but have trimmed it 4 times so far without needing to charge the battery.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jeff E Watertown SD
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great sale price! I have been looking for the 13 inch Greenworks trimmer for some time and this one came up! Quick and easy assembly and light weight for easy use! Great collection to go with my self propelled mower, blower, chainsaw and pole saw that all use the same size 60v battery! Thank you for your products!
Written by a customer while visiting greenworkstools.com