Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.5
(1,343 Reviews)
Rating breakdown 1,343 reviews
5 Stars
984
4 Stars
195
3 Stars
60
2 Stars
46
1 Star
58
90%of customers recommend this product.
(
1,004 out of
1,114)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Customer Rating
5
Amazing product
on May 31, 2025
Posted by: Stldadx2
from Missouri
Gender:Male
[This review was collected as part of a promotion.] I bought the 60V leaf blower and trimmer combo. They work amazing. I already bought the 60v lawnmower and hoped the combo kit would work as good as the lawnmower. They do! Both have the power of gas and exceed my expectations. Very pleased with all of my Greenworks products.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Pleased
on May 30, 2025
Posted by: JRidge
from Holdrege NE
Gender:Male
[This review was collected as part of a promotion.] Crazy I get a better warranty on this over my multiple gas trimmers
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Worn our trimer head in one season!
on May 27, 2025
Posted by: Anonymous
Bought string trimmer Nov 2024 and first year was great. Second summer the trimmer had issues advancing the line. Calling support required two calls; first call I hung up after a long hold. Second time I waited 45 minutes before reaching a friendly voice only to find out my trimmer head needed to be replaced. This part was considered a wearable part and only had a 90 day warranty and not included in the 4 year warranty!! First time I EVER had to replace a trimmer head so I was not happy and the support person simply did not care. I'm not going to buy another Green Works product again since durability is clearly limited.
Response from greenworkstools.comBy Greenworks, May 28, 2025
Hello Bill Mullen.
We are sorry to hear about this experience. Wearable parts only carry a 90-day warranty from the time of purchase. Trimmer spools are often considered consumable parts and are not typically covered under the standard warranty for the trimmer itself. This is because they are subject to wear and tear with normal use and need to be replaced periodically. A trimmer head might need replacement sooner than expected due to several factors, including bumping against hard surfaces, using incorrect trimmer line, or having a worn-out head. Over time, the head can become worn down, making it difficult to feed more line, especially when trimming thick grass or against hard surfaces. Additionally, using the wrong type or size of trimmer line, or letting the line get too short before bumping, can also contribute to head wear.
We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com.
We are sorry to hear about this experience. Wearable parts only carry a 90-day warranty from the time of purchase. Trimmer spools are often considered consumable parts and are not typically covered under the standard warranty for the trimmer itself. This is because they are subject to wear and tear with normal use and need to be replaced periodically. A trimmer head might need replacement sooner than expected due to several factors, including bumping against hard surfaces, using incorrect trimmer line, or having a worn-out head. Over time, the head can become worn down, making it difficult to feed more line, especially when trimming thick grass or against hard surfaces. Additionally, using the wrong type or size of trimmer line, or letting the line get too short before bumping, can also contribute to head wear.
We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Light weight
on May 25, 2025
Posted by: Mandy917
from Bremen, IN 46506
Gender:Female
[This review was collected as part of a promotion.] I just bought this string trimmer and it was the best thing I have bought in years. Light weight, easy to use, and very good quality.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
How good is the warranty?
on May 25, 2025
Posted by: Tdub
from KY
Gender:Male
[This review was collected as part of a promotion.] I like the size and the substantial feel of the tools, the battery quit the second time I used it. I guess we get to see how good the Green works warranty is.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful tool
on May 24, 2025
Posted by: Ernesto 2502
from Kaufman Tx.
Gender:Male
[This review was collected as part of a promotion.] Really powerful and practical tool, this tool is more than I expected, so happy
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Powerful for a battery trimmer
on May 24, 2025
Posted by: SamanthaR
from Moravia NY
Gender:Female
[This review was collected as part of a promotion.] Very happy that I got this , I love greenworks, I have a lot of different tools but this one is very powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Easy to assemble
on May 20, 2025
Posted by: Jodi870
from Arkansas
Gender:Female
[This review was collected as part of a promotion.] Since I just purchased it, I really can’t rate it yet, but it is easy to assemble and lightweight.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com