Customer reviews from greenworkstools.com
Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Average customer rating
4.5
(1,343 Reviews)
Rating breakdown 1,343 reviews
5 Stars
984
4 Stars
195
3 Stars
60
2 Stars
46
1 Star
58
90%of customers recommend this product.
(
1,004 out of
1,114)
Customer Reviews for Greenworks - 60V 16" Cordless String Trimmer (Attachment Capable) with 4.0 Ah Battery and Charger - Green
Customer Rating
5
Love My Trimmer
on July 18, 2026
Posted by: Mot45
Gender:Male
Have had several gas trimmers and this cordless trimmer beats them all. No gas mixing or fumes. Has plenty of power for any job. Have 4 Greenworks products and love all of them.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Posted by: MMMMl
Gender:Male
Verified Purchase:Yes
Excellent product works great easy to load trimmer line
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Thor 1
Gender:Male
Verified Purchase:Yes
I had bought a greenworks 40v weed wacker a while ago, but the grass here is Bahia, so I had to upgrade to a 60v the 40v wasn’t powerful enough.The 60v is perfect. A lot of power and I love the new system to load the line.
Pros: Convenient, Easy to Use, Quiet, Durable, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Posted by: Mike4
from York, PA
Gender:Male
Verified Purchase:Yes
This replacement part works well, but there should be an option to purchase the bump knob separately from the entire trimmer head. The bump knob experiences more wear than any other part, and users should not have to buy an entire trimmer head just to replace that one part.
Pros: Easy to Use, Quiet, Effective
Response from greenworkstools.comBy Greenworks, July 8, 2026
Hello Mike4.
Thank you for your feedback. We are glad to hear the trimmer head is performing well for you. We understand your concern regarding the bump knob and the need to replace the entire trimmer head when that component wears out. As a workaround, we recommend checking the bump knob regularly for wear, cleaning away any debris that may affect its operation, and making sure the trimmer line is loaded correctly to reduce unnecessary strain on the part. If the bump knob becomes worn or damaged, replacing the full trimmer head may be the most reliable option at this time. Our success team can also help confirm whether there are any compatible replacement parts or alternative solutions for your specific model. Your feedback is valuable, as the bump knob is a high-contact wear item, and we recognize the benefit of offering it as a separate replacement part. We appreciate you taking the time to share your experience. If you require any additional support or have questions regarding a product, we recommend trying our Q&A section on products' page or Chat with us directly on our website or call 1-888-909-6757. We are here to help.
Thank you for your feedback. We are glad to hear the trimmer head is performing well for you. We understand your concern regarding the bump knob and the need to replace the entire trimmer head when that component wears out. As a workaround, we recommend checking the bump knob regularly for wear, cleaning away any debris that may affect its operation, and making sure the trimmer line is loaded correctly to reduce unnecessary strain on the part. If the bump knob becomes worn or damaged, replacing the full trimmer head may be the most reliable option at this time. Our success team can also help confirm whether there are any compatible replacement parts or alternative solutions for your specific model. Your feedback is valuable, as the bump knob is a high-contact wear item, and we recognize the benefit of offering it as a separate replacement part. We appreciate you taking the time to share your experience. If you require any additional support or have questions regarding a product, we recommend trying our Q&A section on products' page or Chat with us directly on our website or call 1-888-909-6757. We are here to help.
Written by a customer while visiting greenworkstools.com
Posted by: Miker1212
Gender:Male
Verified Purchase:Yes
I love this trimmer and I already have another one. However, this one a different head on it and it is extremely difficult to get the string to pass all the way through. When you're trying to restring it. I can only get it to go in from one side and it takes a lot of work and patience to get it to finally slide through. My older one does not have that problem but the head is different on it
Pros: Cost-Saver, Easy to Use, Durable
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, June 26, 2026
Hello Miker1212.
We are sorry to hear about the difficulty you are experiencing with restringing the trimmer, and we appreciate your continued support of Greenworks. It sounds like your unit may be equipped with an S-Type trimmer head, which can require a slightly different technique compared to older styles.
To help make the process easier, we recommend ensuring you are using the correct line diameter specified for your model and cutting a straight, clean edge on the line before inserting it. Try gently rotating the head while feeding the line through, as this can help align the internal channel and allow the line to pass through more smoothly. If resistance continues, check for any debris or buildup inside the eyelets that could be obstructing the path.
For a step-by-step visual guide, you can reference the following video which demonstrates how to properly load line on this style of head: https://www.youtube.com/watch?v=-3UtaGkO0vI&t=53s
If the issue persists, our success team would be happy to take a closer look and assist further. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
We are sorry to hear about the difficulty you are experiencing with restringing the trimmer, and we appreciate your continued support of Greenworks. It sounds like your unit may be equipped with an S-Type trimmer head, which can require a slightly different technique compared to older styles.
To help make the process easier, we recommend ensuring you are using the correct line diameter specified for your model and cutting a straight, clean edge on the line before inserting it. Try gently rotating the head while feeding the line through, as this can help align the internal channel and allow the line to pass through more smoothly. If resistance continues, check for any debris or buildup inside the eyelets that could be obstructing the path.
For a step-by-step visual guide, you can reference the following video which demonstrates how to properly load line on this style of head: https://www.youtube.com/watch?v=-3UtaGkO0vI&t=53s
If the issue persists, our success team would be happy to take a closer look and assist further. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
I like the new battery charger. It is easier to insert and remove the battery. This string trimmer feels heavier than the older model I had. The new metod to feed the string into the trimmer head is great but I have problems with the string release while using it and the quality of the string sucks. It brakes constantly and I have to bump the feeding head every few steps along the grass edge. FYI, I still use the cutting string provided with the new tool. I also have to bump the feeding head 2-4 times to get the string released. The older model released the string after only one bump. It is really frustrating.
Response from greenworkstools.comBy Greenworks, June 24, 2026
Hello MGlen.
Thank you for your feedback. We understand how frustrating it can be when string feed performance is inconsistent, especially during edging where steady line advancement is important. For the 60V 16" Gen2 String Trimmer (SKU 2122802), frequent line breakage and the need for multiple bumps can often be related to line type, installation, or cutting conditions. We recommend ensuring the line is properly loaded and evenly wound in the head without overlap, as uneven winding can restrict smooth feed. If you are still using the preloaded line, you may want to try a high-quality 0.080" or 0.095" line, as thicker or more durable line can reduce breakage depending on the application. Also, avoid cutting directly against hard surfaces like concrete or fencing, as this can cause rapid wear and snapping. When bump feeding, a firm tap on a hard surface (rather than grass) typically provides more consistent line advancement.
You may also find it helpful to review Greenworks instructional videos on the Greenworks Tools YouTube channel for proper line loading and trimmer head operation. If the issue continues after trying these steps, we recommend reaching back out to Greenworks support so they can review your case further and assist with next steps or potential service options. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Thank you for your feedback. We understand how frustrating it can be when string feed performance is inconsistent, especially during edging where steady line advancement is important. For the 60V 16" Gen2 String Trimmer (SKU 2122802), frequent line breakage and the need for multiple bumps can often be related to line type, installation, or cutting conditions. We recommend ensuring the line is properly loaded and evenly wound in the head without overlap, as uneven winding can restrict smooth feed. If you are still using the preloaded line, you may want to try a high-quality 0.080" or 0.095" line, as thicker or more durable line can reduce breakage depending on the application. Also, avoid cutting directly against hard surfaces like concrete or fencing, as this can cause rapid wear and snapping. When bump feeding, a firm tap on a hard surface (rather than grass) typically provides more consistent line advancement.
You may also find it helpful to review Greenworks instructional videos on the Greenworks Tools YouTube channel for proper line loading and trimmer head operation. If the issue continues after trying these steps, we recommend reaching back out to Greenworks support so they can review your case further and assist with next steps or potential service options. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
13” Trimmer (sold with blower) instructions!
on June 20, 2026
Posted by: TrimmerGuru87609
from New York
This does work with the 13” 60v trimmer that came with the blower BUT you need a star drive screw driver in the size T20x100. Then remove the two top most screws and remove the plastic housing. This will lets you hold the shaft with pliers and screw on/off the heads.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, June 24, 2026
Hello TrimmerGuru87609.
Thank you for sharing your experience and for providing those helpful installation details. We understand that replacing or installing a trimmer head can be challenging, especially when additional tools or steps are required. In some cases, installation difficulty can be related to part compatibility or configuration, so it is important to ensure the correct components are being used for your specific model.
We are glad to hear you have been in contact with our support team, and that assistance is underway to help resolve the issue. Once everything is properly matched and installed, operation should be more straightforward. You may also find it helpful to review Greenworks instructional videos on the Greenworks Tools YouTube channel, which provide step-by-step guidance on trimmer head removal and installation.
If you continue to have any questions or run into further difficulty during installation, we recommend staying in touch with our success team so they can continue to assist and ensure everything is working as expected. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Thank you for sharing your experience and for providing those helpful installation details. We understand that replacing or installing a trimmer head can be challenging, especially when additional tools or steps are required. In some cases, installation difficulty can be related to part compatibility or configuration, so it is important to ensure the correct components are being used for your specific model.
We are glad to hear you have been in contact with our support team, and that assistance is underway to help resolve the issue. Once everything is properly matched and installed, operation should be more straightforward. You may also find it helpful to review Greenworks instructional videos on the Greenworks Tools YouTube channel, which provide step-by-step guidance on trimmer head removal and installation.
If you continue to have any questions or run into further difficulty during installation, we recommend staying in touch with our success team so they can continue to assist and ensure everything is working as expected. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Stump jumper
Verified Purchase:Yes
this the best string trimmer I have ever used. I am able to cut thru grasses that are 18" tall with no trouble. The 4ah battery really has a long run time. This is a must have.
Written by a customer while visiting greenworkstools.com